Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stuart was amazing. So helpful.”

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Posted 1 year ago

“Holiday Gems gave us a lot more flexibility in choosing different airlines and hotels compared to some other travel agents. Great pricing and great service from Stuart! Highly recommend and would use again”

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Posted 1 year ago

“Extremely helpful, Stuart did everything he could to get us the best deal for our holiday!”

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Posted 1 year ago

“Excellent price and well selected hotels”

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Posted 1 year ago

“Stuart was very helpful and gave some great advice”

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Posted 1 year ago

“A pleasure to deal with. Stuart was mega helpful and ensured all our needs were met and answered any questions we had.”

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Posted 1 year ago

“Stuart was very helpful and explained everything well. Thank you.”

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Posted 1 year ago

“Found a good deal but received an order summary and phone call to say price had gone up slightly. Still a good deal and Stuart was very friendly and helpful on the phone.”

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Posted 1 year ago

“My advisor Stuart was extremely helpful and answered all of my questions. He tried to get me cheapest deals for what I wanted. Would definitely recommend as all went well and smoothly. Thank you Stuart from holiday gems.”

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Posted 1 year ago

“Stuart book and altered things for me , he was fanstastic and I would certainly book with his help again”

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Posted 1 year ago

“Really good service, thanks so much for your help Stuart!”

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Posted 1 year ago

“Stuart was fantastic today He needs a pay rise *****”

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Posted 1 year ago

“Stewart from holiday gems was very clear and efficient. He was friendly and explained everything concisely.”

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Posted 1 year ago

“Stuart was really helpful in sorting out the booking of my recent holiday”

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Posted 1 year ago

“Stuart was very polite, professional and informative. An asset to your team.”

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Posted 1 year ago

“Stuart was excellent. He was very clear and precise. His manner was friendly but professional allowing the booking of my holiday to be stress free. Great Service☺️”

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Posted 1 year ago

“Stuart was brilliant today and booked our favourite Xmas holiday for us”

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Posted 1 year ago

“Spoke to Stuart to go through all documents and details. Very thorough and confidant all details checked and booked. Friendly and professional. Would not hesitate to use Holiday Gems again.”

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Posted 1 year ago

“I booked a holiday less than 24 hours before actually going which meant I had to call the agent at holiday gems. She was great. Sorted out rooms, made sure flights were available and got back to me quickly to confirm. Very impressed.”

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Posted 1 year ago

“Stuart has been absolutely fantastic. Felt so secure and comfortable getting everything booked through as it was a big group booking. Never used this company before but I will always try to get in touch with Stuart or this company for future holidays. Stuart is an assest to the company. Need more staff like him who actually care. Thanks a lot!”

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Posted 1 year ago

Holiday Gems is rated 4.6 based on 2,790 reviews