Home Leisure Direct Reviews

4.9 Rating 937 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 937 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Popular Questions:

Delivery

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Customer Service

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How quickly does Home Leisure Direct resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 70% of reviewers feedback is Home Leisure Direct resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

98.28%

Industry Average

“ It took a tad longer then expected for the table to be ready to deliver it to me, due to some manufacturing issues, but i am extremely happy with the table and the customer service provided by all colleagues. ”

- Shaun Cartwright

“ Amazing service from the team from start to finish. Great product and the delivery team were really helpful. ”

- Zuber

“ Fantastic service from the time we walked in the showroom to the installation team's handover. Sam was great in the showroom and great communication throughout, Tyrone and Nathan were both polite, respectful of my property and very clean and tidy. 10 out of 10 ”

- Lee Manley

Home Leisure Direct Reviews

Customer Service - Good