Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 962 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 962 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 29th November 2025

146

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sam and the team organised, delivered and fitted my rasson Apollo pool table and it’s perfect. They also organised a bronzing table football table too. All delivered to the target timescales, very happy with their service, products and prices.”

Helpful Report

Posted 2 days ago

“Callum and the team are amazing. Right from the beginning, Callum was helpful, informative and attentive. His attention to detail and follow ups were great and when the team turned up to assemble the table, the experience got even better. The table itself is the best I've seen (we got the Rasson Apollo on Callum's recommendation). I got it for my UK team as a surprise and needless the say it went down well. Thanks to Home Leisure, VERY satisfied.”

Helpful Report

Posted 3 days ago

“I ordered from Alex at Home Leisure Direct a pool table, benches and arcade machine for our family home a few weeks ago. We knew the pool table would arrive by Christmas with the 4 person arcade machine timeframe looking at March. On 1st December they arrived with the pool table and WOW, it completely exceeded our expectations. The table is stunning with the cast iron pipe legs, and the matching benches are worth purchasing for when using as a dining table. We changed from red and yellow to blue and yellow pool balls and also purchased extra spots and strip pool balls so I can play 9 ball pool. Everything that was expected arrived and was so well packaged. The team built the table and showed me how to level when needed. We have now had an email to say our arcade machine will be arriving on 8th December 3 months earlier and before Christmas. I will never go anywhere else for items and in time when the cloth needs replacing, I will be calling to arrange as their support is second to none. Thank you Alex and Home Leisure Direct.”

Helpful Report

Posted 3 days ago

“Everything was perfect, team were excellent when ordering and visiting the showroom! Table is fantastic and plays so well.”

Helpful Report

Posted 1 week ago

“We recently purchased a new pool table. Callum, your sales rep, was brilliant and helped us choose the right table for our business. Delivery was swift and the installation team were super efficient and helpful.”

Helpful Report

Posted 1 week ago

“Kept me informed through out the purchase and delivery details, delivery was on the date / time slot they told me and the guys doing the install were great, very knowledgeable and happy to answer any questions”

Helpful Report

Posted 1 week ago

“The service before during and after install has been awesome!”

Helpful Report

Posted 2 weeks ago

“We ordered our pool table through home leisure direct and we have been really impressed with the customer service. The ordering system was easy and the delivery was flawless. We are really happy with the final look in our games room. Highly recommended- thank you.”

Helpful Report

Posted 3 weeks ago

“Great company to deal with, always responsive to emails. Delivered when they said they would, great friendly delivery drivers. Very happy.”

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Posted 1 month ago

“Excellent.. what more can I say.”

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Posted 1 month ago

“Excellent service, professional and friendly staff. Offered guidance and answers to question on a pool dining table I was looking to buy. Table arrived 3 weeks after purchase. Installed by 2 people both were excellent friendly and offered advice on how to care for the table. Highly recommended.”

Helpful Report

Posted 1 month ago

“From the initial enquiry phone call to the installation and handover of our 7ft American pool table, Home Leisure Direct were professional, knowledgeable and delivered flawless customer service. The table is class and is now a centre-piece in our 'Bunker' . Would definitely highly recommend!!! 5 STARS”

Home Leisure Direct 5 star review on 23rd October 2025

Helpful Report

Posted 1 month ago

“Charlie from 'Home Leisure Direct' had been great from start to finish. We went to the showroom to have a look at a few of the tables and Charlie was ever so helpful and made it a breeze purchasing the pool dining table. He answered all our questions, and we went away having purchased a 'Signature Chester Pool table'. We were made up with the table but also Charlie's top service. Overall, the experience with Home Leisure Direct and Charlie was exceptional. Everything went to plan and the chaps who came to fit the table in our dining room explained every step of what they were doing. The entire process was painless and there was one less thing to worry about seeing that we were moving home! Thank you Charlie and Home Leisure Direct”

Helpful Report

Posted 1 month ago

“I’m delighted with my purchase from Home Leisure Direct – the table looks beautiful and is excellent to play on! Sam was extremely helpful when placing my order, providing me with different options and what would work best for me. Great service from the guys when it came to installation as well, overall a job very well done.”

Helpful Report

Posted 2 months ago

“Great service from initial discussions with Jake through to delivery and installation. Happy to recommend. Thank you.”

Helpful Report

Posted 2 months ago

“An excellent service given by Home Leisure! Jake in the showroom spent many weeks helping me with the best options which was a great help to get the right pool table. Then delivery was on time with clear communication and Neil & Aaron who fitted the table did a great job without any hassle to me and all rubbish removed. Thank you”

Helpful Report

Posted 2 months ago

“Table is great, plays like a top class table in any given pool hall or pub. Put the table top on and now it’s a classy looking dining table. Very impressed.”

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Posted 2 months ago

“Although there were delays in the manufacturing of our table, which was out of Sam’s control, when we did receive our table the installation was very quick, set up and everything explained. Very happy with everything and the team. Thanks”

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Posted 2 months ago

“Nice bunch of lads very professional and informative made sure table was in the correct place and level. Very happy with my purchase and a picture paints a 1000 words”

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Posted 2 months ago

“The delivery team arrived during some bad weather but set about the task without delay. They were professional, knowledgeable and efficient. Delighted with the table and highly recommend this company!”

Helpful Report

Posted 2 months ago

Home Leisure Direct is rated 4.9 based on 962 reviews