Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 962 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

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Metrics

4.9

Based on 962 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 29th November 2025

146

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from the time we walked in the showroom to the installation team's handover. Sam was great in the showroom and great communication throughout, Tyrone and Nathan were both polite, respectful of my property and very clean and tidy. 10 out of 10”

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Posted 5 months ago

“Absolutely amazing by the guys from home leisure fitted pool table and the guys who came where very cheerful and helpful tysm 😊 A1 service”

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Posted 5 months ago

“Excellent service and value for money. Really pleased with our pool table. Couldn’t fault delivery and such nice guys who assembled it”

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Posted 5 months ago

“Great service from Callum in the Showroom when I visited. Table delivered plays superb.”

Home Leisure Direct 5 star review on 1st July 2025

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Posted 5 months ago

“Rob who assisted with our order was really helpful, kept me updated with progress as we agreed when we experienced some slight delays with the lead in time, when the table was delivered it was very swift, the team were really polite and professional, table is great! Just need the weather now to allow us to play!”

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Posted 5 months ago

“Neil and Joe did a great job setting up my table — I’m really pleased with it and appreciate their excellent work. Thank you! Would strongly recommend using home leisure direct.”

Home Leisure Direct 5 star review on 19th June 2025

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Posted 5 months ago

“Thank you to the whole team at Home Leisure Direct, from the Sales Executive, Rob, who reached out to me while I was still unsure as to what I wanted, through to our fitters, Tyrone & Nathan, who did a fantastic, fast and tidy job of installing the pool table that we opted for. For somebody with only an idea of mine to go off, Rob took the time over email and then over the phone to guide me through the products available, and then tailored the advice to my specific needs. There was no pressure, only expert advice, and this allowed me to make informed decisions to bring that idea to life. The table itself was to be put into an incomplete outside building at the time of ordering. The team made sure that delivery did not take place until our building was constructed. This was a big concern prior to ordering, and honestly it was quickly made into just a factor that didn't cause any fuss. We were put at ease and are still now appreciative of this. The table itself, along with our accessories, is top quality and as a family we have already spent countless hours of fun with friends. We couldn't be happier and I would strongly recommend getting in touch to learn more and put through an order.”

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Posted 5 months ago

“Efficient and polite”

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Posted 5 months ago

“Thanks to Neil and Aaron for installing our pool table. They arrived on time, took the time to place the table exactly as we wanted and cleaned up and removed all the packaging. Also offered some great advice on cleaning and maintaining the table. The signature champion table is absolutely amazing. Well happy. Thanks again”

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Posted 5 months ago

“Purchased a Chester Pool table from them. Great service from start to finish. From Callum in sales to Duane who delivered it with his mate. Great quality products. Highly recommend.”

Home Leisure Direct 5 star review on 2nd June 2025

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Posted 6 months ago

“We bought a 7ft Signature Sexton Pool Dining Table from Home Leisure Direct. It took a while from ordering to delivery. However, we are over the moon. We got the Royal Navy cloth which is such a great colour it looks very smart. We are not using at as a dining table. Its only purpose is as a pool table. It gets lots of use every day. As a piece of furniture, it is sophisticated and fits in really well. The oak colour matches our other oak furniture. I would recommend this table and Home Leisure Direct. The delivery team took their time to assemble and ensure the table was level and in the right place. Thank you”

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Posted 6 months ago

“Very efficient and good guys very pleased Would recommend to anyone”

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Posted 6 months ago

“Great help and fitting of new pool tables in our London sites! Thanks again to Fred”

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Posted 6 months ago

“Amazing service from start to finish, everything ran smoothly and i'm so pleased with the quality and performance of my pool table, and a big thank you to Rob Amos the sales guy with his product knowledge and advice all is above my expectations.”

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Posted 6 months ago

“We recently purchased five Signature Shuffleboard Tables from Home & Leisure Direct for our All-Inclusive Leisure Resorts located in Norfolk and Essex, and we couldn't be more pleased with the entire experience from the initial enquiry through to installation. The Signature Shuffleboards are an absolute standout in both design and build quality. They bring a sleek, professional aesthetic that fits seamlessly with the premium standards of our leisure facilities. The finish, durability, and smooth play surface truly reflect the craftsmanship and attention to detail we were looking for. These shuffleboard tables have quickly become a highlight feature in our entertainment offerings. Our guests love the engaging, social nature of the game, and it’s added another layer to the inclusive activities we’re proud to provide. The robust construction ensures they can withstand continuous use while maintaining excellent playability. Ben & the team at Home & Leisure Direct were fantastic to deal with throughout the process. Communication was clear and efficient, and the team demonstrated real expertise in helping us choose the right models for our resorts. Delivery and installation were carried out smoothly and professionally, with great care taken to ensure everything was perfectly set up. We highly recommend Home & Leisure Direct for any business looking to enhance their leisure facilities with high-quality gaming equipment. Their products, service, and overall professionalism have made this a very positive investment for Potters Resorts. Ian Wall, Head of Activities - Potters Resorts”

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Posted 6 months ago

“Incredible detail and understanding of products. Excellent customer service during delivery and also aftercare. Above all great products which were fit to perfection.”

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Posted 6 months ago

“Great service from the whole team, from my first call with Sam in sales to the delivery guys doing a brilliant job. Very happy with our Signature Tournament Pro pool table. Thank you”

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Posted 6 months ago

“I brought a table from Home Leisure. The service from ordering at their show room through to delivery and installation was excellent. Neil and Aaron done the install and explained everything in the event I ever needed to move it. I wound thoroughly recommend them. Good quality materials and a solid slate base. Excellent value for money.”

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Posted 6 months ago

“Just bought my first pool table from these guys, and from the moment I met the sales guy Rob it was just plain sailing, He explained and advised me on any issues I previously had, It was an instant I’m going to purchase off Home Leisure. Then today was the installation and the guys Neil and Aaron were superb from start to finish, within an hour my pool table was ready for use. Cleaned up afterwards , I can’t recommend Rob , Neil and Aaron highly enough and all at Home Leisure It’s 5 stars from me , Thank you”

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Posted 6 months ago

“We just got our pool table delivered last week and i have to say the the whole experience was first class, from visiting the showroom and the expertise of Sam, support in choosing the right table for us, ordering and delivery (thanks Tyrone and Nathan), everyone was so friendly and cared about what they were doing. Would definitely recommend this organisation!”

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Posted 6 months ago

Home Leisure Direct is rated 4.9 based on 962 reviews