Homebase Reviews

1.9 Rating 927 Reviews
D
Happiness Grade
Read Homebase Reviews

Phone:

ph:+44-34-50778888

Email:

order.enquiries@homebase.co.uk

D

Customer Service - Average

51.06%
Industry Average
Your Customer service was nothing short of Appalling and then you tried to pass the buck!.
posted 4 weeks ago - Steve
Absolutely terrible service and then follow up customer service with complete disregard for customers and the responsibility they have as a company.
posted 3 months ago - Anonymous
Read more Mr Mw Khan 6 reviews Rated 1 out of 5 stars Order #547243514- Disgraceful Customer Service Order #547243514 This company employ ' customer services operatives' who blatantly lie and gaslight the customer.
posted 4 months ago - ""
Customer Service
posted 5 months ago - Paul Taylor
Customer service orientation of store manager was simply ludicrous.
posted 8 months ago - Shocked At Such Bad Customer Orientation
Poor Customer Service -On 01 August, my husband and I purchased a Florence Gazebo from Homebase Cambridge.
posted 9 months ago - Alexis
***AVOID Homebase AT ALL COSTS - POOR CUSTOMER SERVICE*** Homebase if you could get your director/s to contact me that would be appreciated before I look to take legal action.
posted 10 months ago - Richard Catling
I called Customer Services, who arranged to collect and send out a replacement.
posted 1 year ago - Disgruntled Customer
Reported to customer service who said they would arrange collection of the damaged unit and deliver another one.
posted 1 year ago - Stewart Turner
Beyond poor from beginning to end!! DO NOT ORDER THROUGH THEIR WEBSITE. It will never arrive and the customer service is non existent.
posted 1 year ago - Anonymous