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The Home Depot Reviews

1.7 Rating 1,373 Reviews
B
Happiness Grade
B

Customer Service - Good

75.84%
Industry Average
Waited 15 mins for an available customer service person.
posted 2 weeks ago - Faye
Even Cassandra, my customer service representative that helped me pick out my fridge, at the Tiger Town store in Auburn Alabama was excellent!! She always gives her customers the best treatment.
posted 1 month ago - Elaine Bridges
The service I received from Vie Mina was top-notch.
posted 2 months ago - A.k.
I will continue in the future buying from Home Depot you can't beat their Great home fixtures , prices, service and financing.
posted 3 months ago - Mary Sue Bowers
I went to the customer service first, and the guy there was very short and curt with me, to pick up my bathtub.
posted 4 months ago - Anonymous
You rock Ms Alina. Very knowledgeable, looked genuinely interested in my project, kind and helpful. Super customer service girl. Would recommend store #0376 Alicia-Lisa
posted 5 months ago - Anonymous
BUT, I just found out that they are great at sales, but lacking desperately in customer service if something goes wrong with an Online purchase.
posted 6 months ago - TwoVirginians
I am a 100% Disabled Veteran and I want to thank, Jessica, Alec, and Cameron, Store #40 Park Place Drive, Covington LA, especially for superb service; i had to return to bundles of shingles, Cameron jumped in to action by taking the bundles off of my Truck, got the new shingle and placed them in my truck, with a perfect demeaner showing respect and thanking me for my service.
posted 7 months ago - Michael Rush
Just purchased a stove and microwave combo from The Home Depot Rockwall. Brandon was killing it. Not only did he service me but 3 others. Good job Brandon for caring about the customers. 👍
posted 7 months ago - Mary McAdams
Excellent customer service in returns No hassell respect the $ right away
posted 8 months ago - G- man