The Home Depot Reviews

1.6 Rating 793 Reviews
B-
Happiness Grade
B-

Customer Service - Good

73.47%
Industry Average
Its great to know that some employee go above and beyond, Brian L. in Flooring Specialist did just that help with service, Measuring and suggestions on on 4/29/24 at the Woodhaven, NY Location - it was his professionalism, and courtesty and knowledge and took the time and answer all our conserns and question. Great job. We purchased custom blinds needed to be cut ! Thanks BRIAN Frank M. Woodhaven
posted 3 weeks ago - Frank Morales
Because of the great service, help and education Sussane gave me, I felt confident to go and buy my cabinets and chosed Home Depot.
posted 1 month ago - Anonymous
and lacked in good customer service.
posted 4 months ago - Anonymous
however when you call customer service it goes to a foreign country.
posted 4 months ago - chris ziemba
" I learned a great lesson " if you want great customer service and good prices "Go to Home Depot".
posted 5 months ago - ""
I called the customer service line and spoke with a lady and she said for me to pout it back into the box and they would pick it up.
posted 5 months ago - Charlie Menendez
There are some of the staff that are not pleasant, i used to have a bad experienced but since i met Kim, she is the most pleasant and very helpful and accommodating one. My husband and myself praises her for her sincere and heartfelt service. Anything that you need to know she explains very well. I wish other staff will learn from her , for us, she is the best. See you again Kim. God bless you.
posted 6 months ago - Mitchell and Sylvia Maynard
She displayed stellar customer service and provided the single best experience we have ever had with Home Depot.
posted 6 months ago - Laura Ward
I was at the Beaumont home Depot and got great service from Taylor W. She was so sweet and helped me with a new drill. Hope she is there when I go back
posted 7 months ago - Shirley
I don't think it would have ever gotten done if it wasn't for the Wonderful Customer Service TASHA at The Home Depot in Loganville Ga.
posted 9 months ago - Thomas Weeks