The Home Depot Reviews

1.6 Rating 805 Reviews
13 %
of reviewers recommend The Home Depot
1.6
Based on 805 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 27%
Accurate And Undamaged Orders
Greater than 52%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How do I edit my review done in error for home depot
Asked by Deeya (1 year ago)
Sent a review and only response was to call Customer Service. My husband is an Air Force veteran and he is now disabled. Hond Drpit offers a Military and Veteran discount but not to any family members including spouses or partners. Lowe's gives the discount to anyone having the same last name i.e. our son and daughter-in-law. Lowe's gives all of us discounts without us showing proof. When I sent message to Home Depot I advised that we are getting ready to remodel our kitchen but they don't care. I will drive further to Lowe's when Home Depot is less than a mile from our house.
Asked by Janet Wilkes (1 year ago)