The Home Depot Reviews

1.7 Rating 1,381 Reviews

15 %

of reviewers recommend The Home Depot

1.7

Based on 1,381 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How does The Home Depot deliver?

(20 hours ago)

The Home Depot delivers items by Own Driver and Courier.

(20 hours ago)

71.94%

Industry Average

“ Chris the sales employee in appliances was very helpful and also 5 stars to Delaney when I called about my delivery that day. ”

- Mary Sue Bowers

“ It was in the hold for delivery cage and he gave it to me, as well as the paperwork the others were supposed to do. ”

- Anonymous

“ 00 with a delivery the next day. ”

- Michael MALINIAK