The Home Depot Reviews

1.6 Rating 858 Reviews
14 %
of reviewers recommend The Home Depot
1.6
Based on 858 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 52%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How does The Home Depot deliver?
(3 weeks ago)
The Home Depot delivers items by Own Driver and Courier.
(3 weeks ago)
B-

Delivery - Average

69.64%
Industry Average
Delivery came up short-they didn't level the appliance, and they threw stuff in my trash that I paid to have taken away.
- Anonymous
The box had been damaged and I think it was due to the delivery, not sure.
- Charlie Menendez
My delivery guys were awesome,explained things to me about the washer and dryer. Just a couple of good guys!!! They deserve a raise!!
- Katherine Wallace