The Home Depot Reviews

1.6 Rating 858 Reviews
14 %
of reviewers recommend The Home Depot
Based on 858 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 52%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Returns & Refunds
Refunds Process
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of The Home Depot.
Visit Website
How long does The Home Depot take to deliver?
(3 weeks ago)
The Home Depot normally delivers over a month.
(3 weeks ago)

Delivery - Average

Industry Average
The delivery team left the dishwasher in the hallway of my home, letting the delivery company know that the compact team would have to install the dishwasher.
- Lisa
“I had to take the day off of work for a washer to be delivered and when I was the next on the list for delivery they canceled.
They refunded the money I paid for the first one, ordered another at a present sale price discounted another 5%, & rushed the delivery which arrived yesterday.
- John Michaels