The Home Depot Reviews

1.6 Rating 858 Reviews
14 %
of reviewers recommend The Home Depot
1.6
Based on 858 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 52%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How long does The Home Depot take to deliver?
(3 weeks ago)
The Home Depot normally delivers over a month.
(3 weeks ago)
B-

Delivery - Average

69.64%
Industry Average
The delivery team left the dishwasher in the hallway of my home, letting the delivery company know that the compact team would have to install the dishwasher.
- Lisa
“I had to take the day off of work for a washer to be delivered and when I was the next on the list for delivery they canceled.
- sotori4017@octovie.com
They refunded the money I paid for the first one, ordered another at a present sale price discounted another 5%, & rushed the delivery which arrived yesterday.
- John Michaels