The Home Depot Reviews

1.6 Rating 1,317 Reviews

14 %

of reviewers recommend The Home Depot

1.6

Based on 1,317 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Returns

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Customer Service

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How is accuracy and good condition of items delivered by The Home Depot?

(5 days ago)

Greater than 53% of reviewers feedback is The Home Depot delivered accurate and undamaged order.

(5 days ago)

71.37%

Industry Average