The Home Depot Reviews

1.7 Rating 1,389 Reviews

15 %

of reviewers recommend The Home Depot

1.7

Based on 1,389 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact The Home Depot?

(2 weeks ago)

You can contact The Home Depot by Telephone, Email and Live Chat.

(2 weeks ago)

75.00%

Industry Average

“ The service I received from Vie Mina was top-notch. ”

- A.k.

“ I will continue in the future buying from Home Depot you can't beat their Great home fixtures , prices, service and financing. ”

- Mary Sue Bowers

“ I went to the customer service first, and the guy there was very short and curt with me, to pick up my bathtub. ”

- Anonymous