The Home Depot Reviews

1.6 Rating 1,467 Reviews

15 %

of reviewers recommend The Home Depot

Company Reviews

Questions

Metrics

1.6

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

How does The Home Depot deliver? How long does The Home Depot take to deliver? Does The Home Depot deliver on time? How is accuracy and good condition of items delivered by The Home Depot?

Customer Service

How can I contact The Home Depot? How quickly does The Home Depot resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of The Home Depot.

Visit Website

How do I contact The Home Depot?

Helpful Report

(1 week ago)

You can contact The Home Depot by Live Chat, Telephone and Email.

Helpful Report

(1 week ago)

72.38%

Industry Average

“ Waited 15 mins for an available customer service person. ”

- Faye

“ Even Cassandra, my customer service representative that helped me pick out my fridge, at the Tiger Town store in Auburn Alabama was excellent!! She always gives her customers the best treatment. ”

- Elaine Bridges

“ The service I received from Vie Mina was top-notch. ”

- A.k.

The Home Depot Reviews

Customer Service - Good