The Home Depot Reviews

1.6 Rating 1,452 Reviews

15 %

of reviewers recommend The Home Depot

Company Reviews

Questions

Metrics

1.6

Based on 1,452 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

How does The Home Depot deliver? How long does The Home Depot take to deliver? Does The Home Depot deliver on time? How is accuracy and good condition of items delivered by The Home Depot?

Customer Service

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How do I contact The Home Depot?

Helpful Report

(2 weeks ago)

You can contact The Home Depot by Telephone, Live Chat and Email.

Helpful Report

(2 weeks ago)

71.91%

Industry Average

“ Even Cassandra, my customer service representative that helped me pick out my fridge, at the Tiger Town store in Auburn Alabama was excellent!! She always gives her customers the best treatment. ”

- Elaine Bridges

“ The service I received from Vie Mina was top-notch. ”

- A.k.

“ I will continue in the future buying from Home Depot you can't beat their Great home fixtures , prices, service and financing. ”

- Mary Sue Bowers

The Home Depot Reviews

Customer Service - Good