The Home Depot Reviews

1.6 Rating 1,480 Reviews

15 %

of reviewers recommend The Home Depot

Company Reviews

Questions

Metrics

1.6

Based on 1,480 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

Delivery

How does The Home Depot deliver? How long does The Home Depot take to deliver? Does The Home Depot deliver on time? How is accuracy and good condition of items delivered by The Home Depot?

Customer Service

How can I contact The Home Depot? How quickly does The Home Depot resolve customer queries?

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How do I contact The Home Depot?

Helpful Report

(3 weeks ago)

You can contact The Home Depot by Telephone, Email and Live Chat.

Helpful Report

(3 weeks ago)

71.09%

Industry Average

“ ⭐️⭐️⭐️⭐️⭐️ Outstanding Customer Service! I had an exceptional experience at Home Depot thanks to an employee named Lindsay. ”

- Anonymous

“ Waited 15 mins for an available customer service person. ”

- Faye

“ Even Cassandra, my customer service representative that helped me pick out my fridge, at the Tiger Town store in Auburn Alabama was excellent!! She always gives her customers the best treatment. ”

- Elaine Bridges

The Home Depot Reviews

Customer Service - Good