The Home Depot Reviews

1.6 Rating 858 Reviews
14 %
of reviewers recommend The Home Depot
1.6
Based on 858 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 52%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How quickly does The Home Depot resolve customer queries?
(3 weeks ago)
Greater than 41% of reviewers feedback is The Home Depot takes over a week to resolve customer queries.
(3 weeks ago)
75.60%
Industry Average
Because of the great service, help and education Sussane gave me, I felt confident to go and buy my cabinets and chosed Home Depot.
- Anonymous
and lacked in good customer service.
- Anonymous
however when you call customer service it goes to a foreign country.
- chris ziemba