The Home Depot Reviews

1.6 Rating 1,467 Reviews

15 %

of reviewers recommend The Home Depot

Company Reviews

Questions

Metrics

1.6

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

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Customer Service

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How quickly does The Home Depot resolve customer queries?

Helpful Report

(1 week ago)

Greater than 47% of reviewers feedback is The Home Depot resolves customer queries within an hour.

Helpful Report

(1 week ago)

72.38%

Industry Average

“ I will continue in the future buying from Home Depot you can't beat their Great home fixtures , prices, service and financing. ”

- Mary Sue Bowers

“ I went to the customer service first, and the guy there was very short and curt with me, to pick up my bathtub. ”

- Anonymous

“ You rock Ms Alina. Very knowledgeable, looked genuinely interested in my project, kind and helpful. Super customer service girl. Would recommend store #0376 Alicia-Lisa ”

- Anonymous

The Home Depot Reviews

Customer Service - Good