The Home Depot Reviews

1.6 Rating 1,358 Reviews

14 %

of reviewers recommend The Home Depot

1.6

Based on 1,358 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Home Depot deliver? How long does The Home Depot take to deliver? Does The Home Depot deliver on time? How is accuracy and good condition of items delivered by The Home Depot?

Returns

How is The Home Depot returns process?

Customer Service

How can I contact The Home Depot? How quickly does The Home Depot resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of The Home Depot.

Visit Website

Does The Home Depot deliver on time?

(3 weeks ago)

Greater than 31% of reviewers feedback is The Home Depot normally delivers on time.

(3 weeks ago)

71.85%

Industry Average

“ Home Depot Watertown MA great appliance delivery Jose and Carlis Ruiz. On time, polite and efficient! ”

- Anonymous