The Home Depot Reviews

1.6 Rating 1,480 Reviews

15 %

of reviewers recommend The Home Depot

Company Reviews

Questions

Metrics

1.6

Based on 1,480 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

Delivery

How does The Home Depot deliver? How long does The Home Depot take to deliver? Does The Home Depot deliver on time? How is accuracy and good condition of items delivered by The Home Depot?

Customer Service

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Does The Home Depot deliver on time?

Helpful Report

(3 weeks ago)

Greater than 50% of reviewers feedback is The Home Depot normally delivers on time.

Helpful Report

(3 weeks ago)

74.79%

Industry Average

“ Had a new refrigerator delivered today. The delivery guys came right on time and did a great job getting the refrigerator in and hooked up. The whole process took less than 1/2 hour. In addition, they could not have been nicer. The people who wrote the negative reviews certainly did not have the guys who came to my house. ”

- Linda Lewis

The Home Depot Reviews

Delivery - Fast