The Home Depot Reviews

1.6 Rating 1,364 Reviews

15 %

of reviewers recommend The Home Depot

1.6

Based on 1,364 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does The Home Depot deliver on time?

(1 week ago)

Greater than 29% of reviewers feedback is The Home Depot normally delivers on time.

(1 week ago)

71.65%

Industry Average

“ Washer had a large dent in front on delivery so I refused it. ”

- Glenn