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The Home Depot Reviews

1.6 Rating 1,333 Reviews
14 %
of reviewers recommend The Home Depot
1.6
Based on 1,333 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 53%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Does The Home Depot deliver on time?
(1 week ago)
Greater than 30% of reviewers feedback is The Home Depot normally delivers on time.
(1 week ago)
B-

Delivery - Fast

71.97%
Industry Average
Purchased 4 major appliances. The delivery and install was excellent. Jesus and Roberto were prossional. Both answered aour questions and made sure we were happy. Excellent job!!
- Joan