The Home Depot Reviews

1.6 Rating 858 Reviews
14 %
of reviewers recommend The Home Depot
1.6
Based on 858 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 52%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Does The Home Depot deliver on time?
(3 weeks ago)
Greater than 30% of reviewers feedback is The Home Depot normally delivers on time.
(3 weeks ago)
B-

Delivery - Average

69.64%
Industry Average
It's not enough space to write the madness me and my family experienced but a long story short is we purchased a refrigerator which was never delivered after confirming the delivery date and time via some computerized call.
- Anita Boyd