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Hoselink Reviews

4.7 Rating 1,424 Reviews
92 %
of reviewers recommend Hoselink
4.7
Based on 1,424 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Hoselink Reviews
Ordered a new handheld pistol grip, a new design much better than the trigger type, it arrived promptly and in good condition.
Helpful Report
Posted 10 months ago
Hi Glen, Thank you for your awesome 5-star review! We're so glad to hear that you're enjoying the new design of the handheld pistol grip. Your positive feedback about our prompt delivery and product quality truly makes our day. We appreciate your support and look forward to serving you again! Best, The Hoselink Team.
Posted 9 months ago
I bought this hose for my Husband who struggles with hoses crimping and catching 😂 He said it is the best hose he has ever used in his life thank you
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Posted 10 months ago
Hi Heidi, Thank you so much for your wonderful 5-star review! We're over the moon to hear that your husband is loving the hose and finding it easy to use. 😊 It's always our goal to provide products that make life simpler and more enjoyable. We appreciate your support and are here for you whenever you need us! Warm regards, The Hoselink Team.
Posted 9 months ago
So far we have purchased a hose reel and various solar lights. All items have been of the highest quality and look and operate exactly how we want. After sale service is great too. Can't wait to get more! 😊
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Posted 10 months ago
Hi Brett, Thank you for leaving us such a glowing 5-star review! We're thrilled to hear that you’re enjoying your hose reel and solar lights—they truly are top-notch products. It's fantastic to know the quality and after-sale service have met your expectations. We can't wait to assist you with your future purchases! Cheers, The Hoselink Team.
Posted 9 months ago
Great Hose Package, was easy to mount to an existing wall and is very durable. Great customer service! Highly recommended
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Posted 10 months ago
All great products that I have purchased, have not been disappointed.
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Posted 10 months ago
Hi Rob, Thank you for your incredible 5-star review! We’re so glad to hear that you’ve had a great experience with all the products you’ve purchased. Your satisfaction is what drives us, and we truly appreciate your support. Thanks again, The Hoselink Team.
Posted 9 months ago
Great products, easy ordering, quick delivery. Love my crackle glaze garden lights.
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Posted 10 months ago
The products I purchased were easy to install and they work perfectly for me.
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Posted 10 months ago
I’ve got three hoselink retractable hoses around the house and have never been let down. One would nearly be ten years old and still going like the day I got it. Amazing product and service.
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Posted 10 months ago
Hi Michael, Thank you for your outstanding 5-star review! We're thrilled to hear that you've been consistently satisfied with your Hoselink retractable hoses, especially the longevity of your nearly ten-year-old one. It's wonderful to know that our products continue to perform well for you, and we truly appreciate your kind words about our service. Thank you for choosing Hoselink, and happy watering! Best, The Hoselink Team.
Posted 9 months ago
Very good, you can clearly see that it’s well thought through design, functional and easy to use.
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Posted 10 months ago
Have used hoselink for years cannot fault their products.
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Posted 10 months ago
customer service is outstanding and products are second to none.
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Posted 10 months ago
Brilliant service throughout the buying and installation service.
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Posted 10 months ago
I purchased a spray wand from Hoselink and received $10 off for my birthday which was nice. I buy Hoselink products because they are super reliable and the shopping/delivery process is always seamless. Why would I want to shop anywhere else for my watering products?
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Posted 10 months ago
fantastic service
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Posted 11 months ago
Our festive lights solar panel stopped working. Hoselink replaced our set with a new one only charging for the postage. Fantastic customer service and always polite and helpful whenever I have contacted them by phone. Highly recommend Hoselink. Hoses and reels are super effective to water garden or wash our vehicles.
Helpful Report
Posted 11 months ago
Hi Joy, Thank you for your wonderful 5-star review! We’re so pleased to hear about your positive experience with our customer service and that we could assist with the replacement of your festive lights solar panel. Ensuring our customers receive polite and helpful support is incredibly important to us, and it's great to know you felt that way! We appreciate your recommendation and wish you many enjoyable moments with your hoses and reels. Thanks again, The Hoselink Team.
Posted 9 months ago
Good quality reliable retractable hose.
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Posted 11 months ago
Had a problem with a couple of hose fittings and they were processed as a warranty and shipped within hours. Very impressed with Hoselink's customer service!
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Posted 11 months ago
Hi there, Thank you so much for your amazing 5-star review! We’re glad to hear that we could assist you with the warranty process so promptly. Our team takes pride in providing excellent customer service, and it’s wonderful to know that you were impressed. If there's anything else we can help you with in the future, don’t hesitate to reach out! Thanks again, The Hoselink Team.
Posted 9 months ago
Great product, great service knew what I previously ordered and was able to confirm correct size etc. Professional organisation.
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Posted 11 months ago
Hi Lynne, Thank you so much for your 5-star review! We truly appreciate your kind words and are glad to hear you had a great experience with our service and product. It's fantastic to know that our team could assist you effectively! If you have any questions or need further assistance, we're always here to help. Thanks again, The Hoselink Team.
Posted 9 months ago
It does what I need
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Posted 11 months ago
To me a gardens hose is just a garden hose but when I finally bite the bullet and bought a Hoselink. I understood why when I could have bought a cheaper one from Bunnings. Even my wife who rarely give praises told me that it’s good out of the blue. Customer service is good too when I didn’t realised in need custom connectors for my extended hose. They send me a set without charging me delivery. Awesome service and products.
Helpful Report
Posted 11 months ago
Hi Kok, Thank you so much for your wonderful review! We're delighted to hear that you and your wife are enjoying your Hoselink hose. It’s fantastic to know that you experienced our customer service firsthand and that we could assist with your connectors. We're here for you whenever you need us, so don't hesitate to reach out! Thanks, The Hoselink Team.
Posted 9 months ago
Hoselink is rated 4.7 based on 1,424 reviews