Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.71

4.7 Rating 1,499 Reviews

93 %

of reviewers recommend Hoselink

4.7

Based on 1,499 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 19th October 2025

Hoselink 5 star review on 8th October 2025

Hoselink 5 star review on 2nd October 2025

1868

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Garden rake very good. Retractable hose can be a problem when the guide does not move across and the hose is hard to pull out for my wife (75)”

Helpful Report

(Brookvale, 2100) - Posted 1 week ago

“Hi, I have had my Hoselink reel for about 6 years now, it has been terrific up until recently. Recently the hose has been “kinking”. Yesterday I noticed the outer layer of the hose starting to crack near the end of the hose.”

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(Brookvale, 2100) - Posted 2 weeks ago

“Great garden products, easily dismantled or adjusted. Makes watering an easy process”

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(Brookvale, 2100) - Posted 3 weeks ago

“It has been all that I expected.”

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(Brookvale, 2100) - Posted 4 weeks ago

“Love the lights. Bright enough for our back yard”

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(Brookvale, 2100) - Posted 1 month ago

“Sprinkler we bought works quite well. Lacks a bit of pressure but has many different settings which is handy.”

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(Brookvale, 2100) - Posted 1 month ago

“Fittings seem great quality, unfortunately don't work on my Nylex hose. I believe it is the hoses fault though as it may not be standard size but not sure.”

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(Brookvale, 2100) - Posted 1 month ago

“I am very happy with the new reel as the old reel would only partly retract after being cleaned out from being totally submerged and filled with silt from flooding in our area.The connection on the new reel from the hose to the handpiece (Trigger)is not good. If the hose or handpiece is pulled sideways water squirts out of the connection.”

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(Brookvale, 2100) - Posted 2 months ago

“Happy with how I was treated after some solar light failures”

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(Brookvale, 2100) - Posted 2 months ago

Hi Steven, Thank you for your great 4-star review! We're glad to hear that you were treated well during the resolution of your solar light issues. Your feedback is important to us, and we always strive to provide the best customer service possible. Kind Regards, Team Hoselink

Posted 2 months ago

“While we have had a hoselink hose for many years like all things they eventually wear out. It was time to replace the hose. We purchased the new Evolve editition. While the overall product appears to be good we were disappointed that the bracket that was firmly attached to our wall for the previous hose will now need to be replaced as the fittings are different. This should be spelt out prior to purchase as it has become a major exercise with removal and replacement. Maybe the company could offer an attachment that works around this issue.”

Helpful Report

(Brookvale, 2100) - Posted 2 months ago

Hi Robyn, Thank you for your thoughtful 4-star review! We're glad to hear you’re enjoying the new Evolve edition hose. We appreciate your feedback regarding the bracket compatibility and understand how that can be an inconvenience. We will definitely take your suggestion into consideration for the future. Your input is invaluable to us! Warm regards, Team Hoselink

Posted 2 months ago

“Good all round products and service”

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(Brookvale, 2100) - Posted 3 months ago

Hi Graham, Thank you for your great 4-star review! We’re pleased to hear that you find our products to be good all around and appreciate the service you received. Your feedback encourages us to keep improving and delivering quality! Warm regards, Team Hoselink

Posted 2 months ago

“Always helpful and responsive”

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(Brookvale, 2100) - Posted 3 months ago

Hi, Thank you for your positive 4-star review! We’re delighted to hear that you find our team helpful and responsive. Your feedback motivates us to keep improving and providing the best support possible! Kind regards, Team Hoselink

Posted 3 months ago

“The product seems good overall. Cons: Philips screw head is definitely not appropriate for the amount of torque to fasten the screws into structural pine. In addition, these screws are not standard Philips 2 even though they look like Philips 2. Make sure to use the provided screw bit. The case of the hose heel is easily scratched. Also the side covers come out too easily.”

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(Brookvale, 2100) - Posted 4 months ago

“Backup service was very well handled”

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(Brookvale, 2100) - Posted 4 months ago

“Identified what I required and promptly posted it with fitting instructions. Very helpful on phone also. Now with look for their product S as after sales service so good”

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Posted 6 months ago

“I might have said this before, but my “strong” suggestion is that ALL customers, especially first time customers, need to be aware that HoseLink also sell an adapter so that the common items that use “snap on” fittings can be used!”

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Posted 6 months ago

“Love the Hoselink garden hose products and fittings. I have been disappointed with the solar lights as they have repeatedly failed. Hoselink has been great with replacement but I would prefer to purchase a sustainable product that does not continue to fail.”

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Posted 7 months ago

“Love the Hoselink reliable products, having just bought their newest Evolve Hose Reel with even better water pressure than the old one. Would've liked a free cover with it, however, as the old one doesn't fit.”

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Posted 7 months ago

“I have several Hoselink products and they all work well. Very simple and effective. However, I recently purchased a 20M hoselink and the hose wouldnt retract. After a few phone calls I go thru to customer help and I would like to close this repair and return a working unit asap. Ive received no feedback since dispatch. Remember, I paid for a product that works (not one that is faulty). How you resolve issues is very important to me. Overall still happy with Hoselink.”

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Posted 7 months ago

“It would be good if included in the pack is at least one adapter for push in accessory eg. sprinkler or pressure washer. To have to order, pay extra and wait for one is an inconvenience.”

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Posted 7 months ago

Hoselink is rated 4.7 based on 1,499 reviews