Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.71

4.7 Rating 1,499 Reviews

93 %

of reviewers recommend Hoselink

4.7

Based on 1,499 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 19th October 2025

Hoselink 5 star review on 8th October 2025

Hoselink 5 star review on 2nd October 2025

1868

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Hoselink products are generally well designed and functional.”

Helpful Report

Posted 9 months ago

“Had to replace the original hose nozzle due to wear contacted hoselink customer service order a new one with 8 settings very happy with the service I received”

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Posted 9 months ago

“good [not perfect) products. being full of athritis i have trouble with the connecters. having said that, i would not use anything else. thanks hoselink”

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Posted 9 months ago

“Trina brought me a new Hoselink Evolve for Christmas which I replaced the original Hoselink reel I had in the back yard with. Put the old one in the front yard so now 2 Hoselink reels & to be honest the whole thing has insipred me to get better lawns. With the new Evolve came the new stop end which at first I thought was a great thing, now after a month I'm not so sure. I like most people I think would start watering plants then maybe the lawn which by then you probably decide to put a sprinkle on. So you turn of the stop end and take of the spray nozzle, put on the sprinkle however when you turn the stop end back on, guess what happens? you get wet. Ok, we get over that and we have the sprinkle going on the lawn & you decide to move it, like most people do with a sprinkle on the ground they drag the hose to move it, guess what happens? the stop end catches on the grass & turns off. Which means you have to go to the stop end & turn it back on & once again get wet. Going to be honest here I flipped the little part that turns the stop end off & on so that when I do drag the hose to mpove the sprinkle it dosen't turn off ☺. Great products keep up the great work team, will always recommend.”

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Posted 9 months ago

“Great product overall. I wish the hose nozzels would be made even stronger as they sometimes go bad with long, hard use.”

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Posted 9 months ago

“I think these products are fantastic. I did a load of research when looking for a retractable hose and there was a lot to like about Hoselink. What I didn't realise was the products aren't compatible with the standardised connectors. I know this is my fault for not realising before I bought. It means you then have to buy a heap of adaptors. The issue I have is that HoseLink is, for the most of the country, only available online. So an adaptor set, while reasonably priced itself, ends up being double the cost when you factor in shipping. I think charging for shipping, when there's no alternative way of purchasing a necessary product, is a hard pill to swallow. As I said, the products are great but I hate getting stung for shipping.”

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Posted 9 months ago

“Bought an Evolve Retractable Hose Reel. Mechanically excellent and sound. Strong spring back action. Easy to install with everything provided. Not advertised as kink free, but dissappointed on ease of kinking of hose though. Wasn't ready for the plethora of follow up marketing emails and texts. Ridiculous really.”

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Posted 9 months ago

“I enjoy all the products from Hoselink….. the oscillating sprinkler is awesome, hose real is great, the connectors are exception. The only exception to my review- The digital automated timer was an absolute waste of money and the garden sprinkler system. Never enough pressure and always clogging. No fit for purpose .”

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Posted 9 months ago

“Expert installation and credited our order due to my mistake with a cover order. Have had a bit of trouble seeking clarity about use of fertiliser. Can’t find answers easily to qtns and unsure about a few ways to use and on what. Always love getting my products from you.”

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Posted 9 months ago

“Great service when replacement parts are required, though it would have been nice to know that an adapter for “snap fittings” was available when I first purchased my hose reel 3 years (or so) ago.”

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Posted 9 months ago

“Purchased a metal hose reel box without hose included. Easy to assemble. I have deducted one star because the hose clamp was bent and therefore the join leaked. Had to go a buy another clamp - inconvenient. The box has certainly tidied up a hose mess at the side of the house. Neat and tidy and easy to use.”

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Posted 9 months ago

“Product is of good quality and is doing the job it was purchased for.”

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Posted 9 months ago

“Canister and wall fitting standing up to constant use very well. The hose tends to jam and be difficult to retract of late. Replaced the plastic gun, would be great to have a metal gun, would last longer. Boys tend to drop the gun when washing the cars. The swivel gun attachment is great.”

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Posted 9 months ago

“I find the products easy to use.”

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Posted 9 months ago

“The product is as good as they say delivery time was excellent”

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Posted 9 months ago

“Always good.”

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Posted 9 months ago

“Purchased misting system with timer. Very happy with product so far, though have only used 10 times or so. A fine mist and what appears to be a quality materials. Far superior to another brand purchased from Bunnings. Would give 5 stars if it’s still working well in a few years.”

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Posted 9 months ago

“I've taken one star off for one crucial reason. There's no method to lock the entire hosereal to your wall. Especially when its mounted out the front of one's home. I'm also having to develop a shade cloth cover for mine, as I can't see the plastic lasting more than five summers in 40° heat. Be nice if hoselink had some custom covers to disguise and protect when not in use. My wife loves em however, so, happy wife, Happy life!”

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Posted 9 months ago

“I purchased the stand-alone hose reel box. It suits my needs well, as I live in a rfetirement village and it is difficult to mount a conventional reel on the wall. The unit is well priced and delivery was very prompt. It works well in our small garden.”

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Posted 9 months ago

“Well thought out design. Easy to connect.”

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Posted 9 months ago

Hi Christine, Thank you for your great 4-star review! We're glad to hear you appreciate the thoughtful design and ease of connection of our products. Your feedback is invaluable to us as we continually strive to improve. We hope to earn that extra star from you in the future! Thanks again, The Hoselink Team.

Posted 8 months ago

Hoselink is rated 4.7 based on 1,499 reviews