Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.69

4.7 Rating 1,290 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

1854

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are for Christmas presents, however my son has elected to use his before Christmas. He's impressed with the product, although we've since had to order 3 x adaptor kits, as we didn't realise you can't just plug them into existing sprinklers.”

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Posted 6 months ago

“Received my hose in record time. Easy to install and good instructions provided. It is fairly stiff to pull out from the hose container but otherwise I'm happy with it.”

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Posted 6 months ago

“Happy with the durability of the Hoselink products in a harsh environment. They survive the quite saline bore water used here; clogging can usually be overcome by soaking in vinager. Most of the products are well designed, the new extendable handled leaf rake with a flexible width raking head is a case in point.”

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Posted 6 months ago

“Some products very good but some could do better with quality and sustainability. The hose heads and hoses are very good Customer service is very good too The solar garen lights ok - but frustrated I couldn't change the battery and had to throw the old heads away and get new heads - needs a smarter design. The solar string lights had a very poor connection to the transformer - tiny wires not soldered very well. To their credit Hoselink gave me my money back - but it was a shame to have to throw them away after just 6/7 months use. What a waste of resources. Hoselink should make sure all their products are robust, long lasting, can replace batteries to extend life and should also consider how their products can be recycled too.”

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Posted 7 months ago

“Love your products. Service and delivery is excellent.”

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Posted 7 months ago

“Very good listners and service”

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Posted 7 months ago

“Decent quality products and good service”

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Posted 7 months ago

“I am happy with my string of lights...I have purchased another set and can't wait to see them hanging in my outdoor area. Good service and good quality.”

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Posted 7 months ago

“Great hose, extremely sturdy. Unfortunately not kink proof as I believed it was but still an excellent hose and strong fittings. Website is a little confusing as to what fittings I needed, etc but I think I finally figured it out.”

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Posted 7 months ago

“Good service and replaced 2 lights that weren’t working”

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Posted 7 months ago

“I have been a client of Hoselink for many years and enjoy using the product. Recently, I ordered an extension standalone cable but didn't realise that it wasn't long enough for my plan. That was the only drawback.”

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Posted 7 months ago

“I recently ordered two packs of garden lights and one does not work”

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Posted 7 months ago

“Unfortunately I found purchasing 2 connectors challenging. I think it may be my mistake in the kit I ordered. I have left over parts. Non Hose Link videos were more helpful than yours :)”

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Posted 7 months ago

“We loved the garden lights, as did ghe person who stole obe.”

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Posted 7 months ago

“For years I struggled with hose fittings that leaked, hose coils I couldn’t untangle and as I don’t have a technical bone in my body the Hoselink system has not only saved my sanity as its reliable and easy but also my garden is not suffering from lack of care.”

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Posted 7 months ago

Hi Christine, Thank you for your wonderful 4-star review! We're so pleased to hear that the Hoselink system has brought you relief from hose fitting issues and has made caring for your garden a breeze. Your satisfaction and peace of mind are incredibly important to us, and we’re thrilled to know that our products have had a positive impact on your gardening experience. If there's anything we can do to make your experience even better, please feel free to let us know! Thanks again, The Hoselink Team.

Posted 3 months ago

“Hose is great but you should tell people they need an adapter to run your normal fittings”

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Posted 7 months ago

“Prompt delivery and good quality. Will continue to use hoselink.”

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Posted 7 months ago

“Good quality hose and fittings with it's own dedicated fittings which does not fit general hose fittings. Retraction is good, but stop with a hard lock every time you stop pulling. Somewhat bulky to fit on a wall, but a good product.”

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Posted 7 months ago

Hi Thomas, Thanks for your feedback! We're pleased to hear that you're enjoying the quality of the hose and fittings. We appreciate your thoughts on the retraction mechanism and wall-mounting; it's always great to get insights from our customers. If you have further suggestions or questions, don’t hesitate to reach out. Best regards, The Hoselink Team

Posted 6 months ago

“Purchased a cover for my 30 m hose reel but it doesn't seem to fit.”

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Posted 7 months ago

“I've been enjoying hoselink reels for years now however a small issue this reels is very difficult to pull the hose out. Otherwise very good”

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Posted 7 months ago

Hoselink is rated 4.7 based on 1,290 reviews