Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.70

4.7 Rating 1,364 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 9th August 2025

Hoselink 5 star review on 25th July 2025

I Kershaw

Hoselink 5 star review on 27th June 2025

Hoselink 5 star review on 25th June 2025

1859

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have been a customer of Hoselink now for a number of years Can't fault their products Also the customer service is very good”

Helpful Report

Posted 9 months ago

Hi Janet, We're incredibly glad to hear that you’ve been a loyal customer for many years and that our products and customer service have consistently met your expectations. Your support and satisfaction are what keep us going! Warm regards, The Hoselink Team.

Posted 7 months ago

“10 years ago I purchased my first retractable hose 20metre version and it's still going strong. 2 years later I purchased my 2 retractable hose. Can't fault them.”

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Posted 9 months ago

Hi Chris, Thank you so much for your amazing 5-star review! We're thrilled to hear that your retractable hoses have been going strong for all these years. It’s fantastic to know you’re enjoying the quality and reliability of our products. Your continued support means the world to us! Cheers, The Hoselink Team.

Posted 7 months ago

“the productsa are good and the service is excellent”

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Posted 9 months ago

Hi Barrie, Thank you for your wonderful 5-star review! We’re thrilled to hear that you’re happy with our products and proud of the service we provide. Your support means a lot to us, and we look forward to serving you again in the future! Best, The Hoselink Team.

Posted 7 months ago

“Great product last a lot longer than others.”

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Posted 9 months ago

Hi Sandra, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you find our product to be long-lasting. Your satisfaction is incredibly important to us, and we truly appreciate your positive feedback. Best, The Hoselink Team.

Posted 7 months ago

“I returned a shut off valve for you to evualtate as it had failed in the nylon valve . You sent me a replacement (did note ask for one but thanks). The ball valve is the only part not carried as a spare part. I have ordered some of the Grey type and they seem to be better quality.”

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Posted 9 months ago

Hi Gary, Thank you so much for your review! We're glad we could promptly send you a replacement for the shut-off valve, and it's great to hear that you're finding the grey types to be of better quality. Your feedback is invaluable to us as we strive to improve our products and services. Thanks again, The Hoselink Team.

Posted 7 months ago

“Ordered a new handheld pistol grip, a new design much better than the trigger type, it arrived promptly and in good condition.”

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Posted 9 months ago

Hi Glen, Thank you for your awesome 5-star review! We're so glad to hear that you're enjoying the new design of the handheld pistol grip. Your positive feedback about our prompt delivery and product quality truly makes our day. We appreciate your support and look forward to serving you again! Best, The Hoselink Team.

Posted 8 months ago

“I bought this hose for my Husband who struggles with hoses crimping and catching 😂 He said it is the best hose he has ever used in his life thank you”

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Posted 9 months ago

Hi Heidi, Thank you so much for your wonderful 5-star review! We're over the moon to hear that your husband is loving the hose and finding it easy to use. 😊 It's always our goal to provide products that make life simpler and more enjoyable. We appreciate your support and are here for you whenever you need us! Warm regards, The Hoselink Team.

Posted 8 months ago

“So far we have purchased a hose reel and various solar lights. All items have been of the highest quality and look and operate exactly how we want. After sale service is great too. Can't wait to get more! 😊”

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Posted 9 months ago

Hi Brett, Thank you for leaving us such a glowing 5-star review! We're thrilled to hear that you’re enjoying your hose reel and solar lights—they truly are top-notch products. It's fantastic to know the quality and after-sale service have met your expectations. We can't wait to assist you with your future purchases! Cheers, The Hoselink Team.

Posted 8 months ago

“Great Hose Package, was easy to mount to an existing wall and is very durable. Great customer service! Highly recommended”

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Posted 9 months ago

“All great products that I have purchased, have not been disappointed.”

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Posted 9 months ago

Hi Rob, Thank you for your incredible 5-star review! We’re so glad to hear that you’ve had a great experience with all the products you’ve purchased. Your satisfaction is what drives us, and we truly appreciate your support. Thanks again, The Hoselink Team.

Posted 8 months ago

“Great products, easy ordering, quick delivery. Love my crackle glaze garden lights.”

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Posted 9 months ago

“The products I purchased were easy to install and they work perfectly for me.”

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Posted 9 months ago

“I’ve got three hoselink retractable hoses around the house and have never been let down. One would nearly be ten years old and still going like the day I got it. Amazing product and service.”

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Posted 9 months ago

Hi Michael, Thank you for your outstanding 5-star review! We're thrilled to hear that you've been consistently satisfied with your Hoselink retractable hoses, especially the longevity of your nearly ten-year-old one. It's wonderful to know that our products continue to perform well for you, and we truly appreciate your kind words about our service. Thank you for choosing Hoselink, and happy watering! Best, The Hoselink Team.

Posted 8 months ago

“Very good, you can clearly see that it’s well thought through design, functional and easy to use.”

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Posted 9 months ago

“Have used hoselink for years cannot fault their products.”

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Posted 9 months ago

“customer service is outstanding and products are second to none.”

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Posted 9 months ago

“Brilliant service throughout the buying and installation service.”

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Posted 9 months ago

“I purchased a spray wand from Hoselink and received $10 off for my birthday which was nice. I buy Hoselink products because they are super reliable and the shopping/delivery process is always seamless. Why would I want to shop anywhere else for my watering products?”

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Posted 9 months ago

“fantastic service”

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Posted 9 months ago

“Our festive lights solar panel stopped working. Hoselink replaced our set with a new one only charging for the postage. Fantastic customer service and always polite and helpful whenever I have contacted them by phone. Highly recommend Hoselink. Hoses and reels are super effective to water garden or wash our vehicles.”

Helpful Report

Posted 9 months ago

Hi Joy, Thank you for your wonderful 5-star review! We’re so pleased to hear about your positive experience with our customer service and that we could assist with the replacement of your festive lights solar panel. Ensuring our customers receive polite and helpful support is incredibly important to us, and it's great to know you felt that way! We appreciate your recommendation and wish you many enjoyable moments with your hoses and reels. Thanks again, The Hoselink Team.

Posted 8 months ago

Hoselink is rated 4.7 based on 1,364 reviews