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Hoselink Reviews

4.7 Rating 1,422 Reviews
92 %
of reviewers recommend Hoselink
Company Reviews Product Reviews
85,014
 Metrics
4.7
Based on 1,422 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Hoselink Reviews
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Anonymous
Verified Buyer
“Disappointed when buying a replacement reel that it would not fit into the attachment from my original reel. This resulted in having to pay for a handyman to replace the backings including extra holes in my brickwork. Not happy”
Helpful Report
Posted 10 months ago
Hi there, I'm really sorry to hear about your disappointment with the replacement reel not fitting your existing attachment. That sounds incredibly frustrating, especially having to incur additional costs for installation. Your feedback is invaluable, and we genuinely appreciate you bringing this to our attention. If you have any further questions or if there's anything we can assist you with, please don’t hesitate to reach out to our customer service team. We’re here to help! Kind Regards, The Hoselink Team
Posted 9 months ago
S Sia
Verified Buyer
“The masonry plug is extremely difficult to install and doesn’t support the weight of the equipment. For something that costs over $300, I would expect much higher quality plugs. In the end I have to go Bunnings to purchase plugs that actually work.”
Helpful Report
Posted 11 months ago
R Drummond
Verified Buyer
“I ordered a retractable hose reel on the 13th of Sept and it is now the 26th and it has not yet arrived and I have been given no indication of when it will arrive. My order number is HL2055402.”
Helpful Report
Posted 11 months ago
I am sorry you have not received your Hose Reel yet! If you could please contact our customer service team on 1300 900 617 or via email hoselink@hoselink.com.au we will be able to look into this for you. Kind Regards, The Hoselink Team
Posted 11 months ago
C Simmons
Verified Buyer
“Ordered hose joiner. Too big for hoselink hose and would not fit back into retractable hose housing. Not impressed.”
Helpful Report
Posted 1 year ago
Hoselink is rated 4.7 based on 1,422 reviews
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