Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.70

4.7 Rating 1,355 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,355 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 25th July 2025

I Kershaw

Hoselink 5 star review on 27th June 2025

Hoselink 5 star review on 25th June 2025

1858

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A very good product, made with materials that should stand up to conditions and age. The customer service is excellent”

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Posted 4 months ago

“Hoselink is a game-changer for anyone who loves gardening! Their retractable hose reels are incredibly well-designed, making watering effortless and tangle-free. The no-leak fittings are a huge bonus, ensuring a reliable and mess-free experience every time. The build quality is top-notch, and the customer service is outstanding. If you're looking for a durable, easy-to-use hose system, Hoselink is definitely worth it!”

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Posted 4 months ago

Hi Margaret, Thank you for your fantastic 5-star review! We’re thrilled to hear that you find our retractable hose reels to be a game-changer in your gardening routine. It’s wonderful to know you appreciate the thoughtful design and the no-leak fittings that make watering so effortless! We take pride in our build quality and customer service, and your kind words validate our efforts. Happy Watering! Best Regards, The Hoselink Team.

Posted 4 months ago

“I am so impressed with this company, they really do stand by their products. They fixed my hose that I had purchased some many years earlier, at no charge. I would highly recommend this Company to all who are looking for the best hose ever.”

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Posted 4 months ago

“Very happy with your products, and happy they are Australia, the products I have last a long time, not like the products your buy from China, when needed I will always buy your products, good on you for taking the risk, and kept going, well done.”

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Posted 4 months ago

“purchased 3 solor lanterns they are beyond expectations our out door table looks beautiful and a great price and prompt delivery 10/10”

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Posted 4 months ago

“The best customer service ever!”

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Posted 4 months ago

“Awesome product”

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Posted 4 months ago

“Wonderful products and services”

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Posted 4 months ago

“Berry smooth operation”

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Posted 4 months ago

“I have been using Hoselink for over 10 years and the new hose reel did not disapoint, just another great Hoselink product, thank you.”

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Posted 4 months ago

“fantastic product and better service. Had a small issue with a product that was 6 years old. Rang them, no problems whatsoever, no questions asked, product replaced all I did was pay for postage. Cant ask for any better than that, Oh and its Australian!!”

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Posted 4 months ago

Hi Gary, Thank you for your fantastic 5-star review! We’re thrilled to hear you had a great experience with our product and service. It’s our priority to ensure our customers are well taken care of, and we're glad that your issue was resolved smoothly. We truly appreciate your support! If you ever need assistance or have more feedback, don’t hesitate to reach out. Best Regards, The Hoselink Team.

Posted 4 months ago

“Vary happy with this product works well”

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Posted 4 months ago

Hi Gregory, Thank you for your wonderful 5-star review! We're so pleased to hear that you're very happy with the product and that it works well for you. Your satisfaction is our top priority, and it's great to know we've hit the mark! If you have any further feedback or need assistance, feel free to reach out. Best Regards, The Hoselink Team.

Posted 4 months ago

“I’ve had Hoselink products for around 10 years now. My recent purchase had an issue with its functionality and Hoselink happily replaced it at no charge.”

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Posted 4 months ago

“very good product my wife loves it!. Customer service and delivery was on time. Easy to assemble. Saves a lot of time as manual rolling of hose istime consuming and a nuisance. My wife is strong, however she suggests it may be too powerful a pull for elderly people to operate.”

Hoselink 5 star review on 31st March 2025

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Posted 4 months ago

Hi Ron, Thank you for your fantastic 5-star review! We’re so glad to hear that both you and your wife love the product and that it’s saving you time in the garden. It’s always our goal to make gardening simpler and more enjoyable. We appreciate your feedback about the pull strength. It’s valuable for us to know how our products are experienced by all users, and we’ll certainly take it into consideration. Thanks again for your kind words and support! Best Regards, The Hoselink Team.

Posted 4 months ago

“Fantastic turnaround times and great quality product. Customer service was amazing with helping me with questions. I will buy from them again in the future”

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Posted 4 months ago

“When my order was incomplete, I waited several days for communication from Hoselink. When none was forthcoming, I contacted them and found that it was a genuine mistake, not just a matter of separate shipping, The missing items were promptly forwarded and then I could go ahead and use my mini hosereel. It works just as I had hoped. neat and tidy and very convenient.”

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Posted 4 months ago

“Perfect product Service great Postage quick”

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Posted 4 months ago

“I used to work with a guy who used to talk about Hoselink hosereels almost every day. I ended up buying a Hoselink hosereel and now I'm that guy! They are the hosereel of choice.”

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Posted 4 months ago

Hi Geoff, Thank you for your awesome 5-star review! We're delighted to hear that you’ve joined the ranks of Hoselink enthusiasts! It’s fantastic to know our Hose Reels have made such a positive impression, just like they did for your colleague. Your enthusiasm truly makes us proud, and we’re here to continue providing you with the best in gardening solutions. Best Regards, The Hoselink Team.

Posted 4 months ago

“Very good customer service and excellent service”

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Posted 4 months ago

“We have installed a number of Hoselink hoses and accessories in our garden and are very happy with them. They work well and are easy to setup. On the odd occasion when we have had questions or issues the service Hoselink provided was excellent.”

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Posted 4 months ago

Hi Andrew, Thank you so much for your amazing 5-star review! We're thrilled to hear that you’re enjoying the ease of setup and reliability of our hoses and accessories in your garden. It's always our aim to provide top-notch service, and we're glad to know that we've met your expectations whenever you've had questions or concerns. Your support means the world to us, and we look forward to continuing to help you make the most of your gardening experience! Best Regards, The Hoselink Team.

Posted 4 months ago

Hoselink is rated 4.7 based on 1,355 reviews