“I have been using Hotheads extensions exclusively for years. The new Lush line “Diamond” packs are absolutely not worth the money. The ends are thin and stringy. The color is over-toned and gray. Even after trying to wash out the gray, I was unable to use the extensions.”
Hello Chloe,
We are sorry to hear that you are not completely satisfied with your recent Hotheads Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email and include a photo of all your extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email, and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.