House Of Slippers Reviews

Name: House Of Slippers
Address: Unit 3a-b 55 Hastings Road, Leicester
Rating: 4.66

4.7 Rating 7,514 Reviews

92 %

of reviewers recommend House Of Slippers

4.7

Based on 7,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0116 326 0609

Email:

info@houseofslippers.co.uk

Location:

Unit 3a-b 55 Hastings Road
Leicester
LE5 0BT

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House Of Slippers 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the product but hated the length of time it took to deliver by Royal Mail”

Helpful Report

Posted 2 years ago

“Quick and efficient”

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Posted 2 years ago

“Overall very disappointing. The 2 pairs of slippers we ordered arrived very quickly. Unfortunately, the mens Hush Puppies slippers were very poor quality, did not fit at all well and both laces broke when I tried to tighten them to help make them fit more snugly. I returned them for a refund and they arrived back the next working day. But it then took 2 full weeks before anyone even acknowledged that they had been received and nearly 2 more weeks to get a refund. I was repeatedly told they were snowed under with returns, which either means they have a high proportion of poor products or they do not treat returns with any urgency, given the ability to deliver new orders in a couple of days. This would definitely affect my willingness to use this company again. The constant chasing for the refund was just too much hassle.”

Helpful Report

Posted 2 years ago

Dear Brian, Thank you for the review and for taking the time to share your experience with us. We sincerely apologise for the quality of the Hush Puppies slippers you received, we have raised this directly with the supplier. We are sorry that the laces broke and for any delay in processing your return, we will always endeavour to process your refund as quickly as possible, in exceptional circumstances, refunds can take slightly longer. We appreciate your honest feedback and are open to suggestions on how we can do better in the future to make the shopping experience a pleasant one for our customers. We understand how this would decrease your willingness to use our company again, and we apologise for the inconvenience and frustration caused. Kindest Regards, Sonal.

Posted 2 years ago

“Great selection of slippers. I found just what I was looking for. Received confirmation email after purchasing. Delivery was a few days later. Only thing I would say is that the slippers I purchased was advertised as Medium 5/6 but on the sole of the slipper it is 4/5.”

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Posted 2 years ago

“Great, just what I wanted and comfortable. Thanks.”

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Posted 2 years ago

“Good quality product delivered on time”

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Posted 2 years ago

“Second pair Lovely quality and good fit”

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Posted 2 years ago

“Prompt delivery and excellent quality slippers for my 94 year old mum . Thank you !”

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Posted 2 years ago

“Brilliant slippers, Cheap price and good quality. Fast delivery too. !!!”

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Posted 2 years ago

“Perfect. I won’t let this website slipper away. 😃”

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Posted 2 years ago

“My 'Fife' full slippers have a quality look and feel. Branded as Mirak Fife, they are created with French flair by the orthopedic company PodoWell. Inside is soft and cushioned underfoot without using 'fur' pile which soon compresses and enlarges a slipper. The sole is substantial and should last a while. Also washable! Although these slippers were designed with wide or sore/swollen feet in mind, I have found that, using the adjustable width velcro wrap at its narrowest, they can be made to work well with my narrow feet. They come in continental sizes. My foot size is a UK 10 which is equal to a continental 44.5 (not available). However I ordered size 44 and this has worked for me.”

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Posted 2 years ago

“Perfect fit, will buy again”

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Posted 2 years ago

“Delivery very good. The slippers are exactly as described but as they were a gift I cannot comment on the comfort!”

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Posted 2 years ago

“The slippers were just what I wanted a great fit and cosy”

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Posted 2 years ago

“Placed a couple of orders over the Christmas period, and a couple of returns too. Very happy with the selection and service.”

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Posted 2 years ago

“I have been searching for slippers for my father for ages and never had much luck so I bought a returns label as well because of the inevitable ( not much luck) but low and behold success I wish I had found you long ago..... :-)”

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Posted 2 years ago

“I appreciate the more reasonable pricing at HoS. Items arrive swiftly and well packaged. Would recommend.”

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Posted 2 years ago

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Posted 2 years ago

“brought these for my 80 year old mother who says they are the most comfortable slippers she has ever had. Service was exceptional too and would 100% recommend buying from this company”

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Posted 2 years ago

“Really quick delivery and an excellent product.”

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Posted 2 years ago

House Of Slippers is rated 4.7 based on 7,514 reviews