“Website was easy to use, I was kept up to date with each stage of the order. But unfortunately delivery was poor, item arrived, package was open with damage to the foil on the top of the champagne bottle, had this been purchased as a gift I would have had to return for a replacement or refund.”
“Ordered a fairly rare wine at a keenly discounted price. Then got a vague message to say that order was cancelled... I followed up to be told that both Magnums I had ordered had smashed, which seemed hard to believe... I won't bother dealing with HoD again”