“Got a couple of tbd mystery cases and they have not disappointed. Wines that I have had all all been delicious.
Got some good deals on spirits that I will need to try too”
“I have had 5 orders from this company including one mystery wine box - all have arrived very quickly and no issues. My Champagne is Laurent Perrier mostly but have had 2 orders for Louis Rodderer and all are excellent and the prices have been exceptional. 👌🏼🥂🍾”
“I took advantage of a very good offer on my favourite Champagne by ordering 3 bottles of Pol Roger. The bottle of Joan Anguara Montsant Agarta 2020 was part of the mix to get the discounted price. Delivery made in rapid time and it was well packaged.”
“WOW Above & beyond service.
Bought a expensive bottle for a anniversary gift, bottle box came damaged so contacted customer services spoke to chelsea & she was great.
Got another bottle sent out & delivered to me the next day in time for the anniversary party.
Highly recommended & will be back to buy more products with service like this very grateful for all your help thank you”
“Great prices and speedy service however their carrier advised delivery on Friday morning then cancelled and I didn’t receive my package until Monday, no explanation, the delivery driver was very polite no problems there.product excellent”
“Website was easy to use, I was kept up to date with each stage of the order. But unfortunately delivery was poor, item arrived, package was open with damage to the foil on the top of the champagne bottle, had this been purchased as a gift I would have had to return for a replacement or refund.”
“House of Decant have turned out to be my new favourite on-line supplier. I've placed several orders now and all have been delivered on-time, as described, well packaged and very competitively priced – I’m a fan…”
“Dear Sirs, {especially Chelsea}, I've just spotted your email from the 26th. I do hope you've seen mine to you recently, thanking you profusely for the bottle of whisky, paid for by you. This was sent because of the long delay with my little order of the same whisky. My husband was delighted with it...thank you again. I had said it wasn't necessary to be so generous as Chelsea's verbal apology was so genuine...but it came and we are very grateful. My husband loves his whisky so I am slowly looking for ones he's never tried! I shall continue to shop with you and must stress how very much we appreciated Chelsea's customer service! I'd love to shop more but am limited by my monthly pension but I do have a couple in my sights for next month!!!”
