“Howard's Nissan Weston super Mare. Called in 12th June 2024 on spec. Excellent service from Georgina Reception who provided much useful verbal information and from Keiron Service dept. Keiron helped me above and beyond what he needed to. Well mannered, polite helpful, professional and an excellent example of what I always expect from customer service. Hence my reason to purchase my second car consecutive car from the Dealership.”
“Got Nissan from them in 3 week found out car loom was full water took back lots time left in there a week no car cost 15000 pounds never fix it went Nissan UK waste of time in end I sold car lost lot money on it never buy car off them again after sale they not one by look off it never again”
“5 *****'s for Lorenzo in Nissan branch weston super mare he was so kind after our kia proceed had to brought back on a tow truck from Lyneham and l had too leave key at Nissan as kia was closed he saw how stressed l was and straight away offered a cup of tea. So nice to have a lovely young man being so kind after having a very stressful 8hrs waiting to get home from holiday with a broken down car. Hes a Credit to your company.”
“Nissan at Western super-Mare I met Sam he was a salesman and he was brilliant I bought a car off him and I'm really enjoying it and I think you need five stars as a salesman he was really Informant he told me everything about the car and I quite enjoy it thank you very much”
“As the PCP agreement on my Nissan Qashqai is ending soon and I'm very keen to upgrade to the Nissan Xtrail, my husband and I went to the Weston-super-Mare branch of Nissan this Saturday. After a brief inspection of the Xtrail in the showroom, we stood waiting, looking round for someone to help us, but there was nobody around. Every now and then a staff member would walk briskly between the forecourt and the back office - without even acknowleging us. After 20 minutes (I'm not even exaggerating) we left and are now looking at alternatives to the Xtrail, or at the very least an alternative company to Howards.
My husband said he had experienced similar poor service here a few weeks earlier. He was kept waiting for a while and said, when he was eventually spoken to, the sales person was arrogant and unpleasant. He just put this down to an unfortunate one-off experience, but after being ignored again this weekend, it suggests a bigger problem at Nissan Weston-super-Mare.
Such a shame as we have been loyal customers to Howard's Nissan for many years.”
