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Royal Bank of Scotland Reviews

1.9 Rating 46 Reviews
24 %
of reviewers recommend Royal Bank of Scotland

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Royal Bank of Scotland 1 star review on 1st July 2026
Laura Morrison
Royal Bank of Scotland 1 star review on 18th December 2025
Lloyd A. Cole
Royal Bank of Scotland 1 star review on 8th May 2025
Supreme Assets Recovery AT G Mail .com
Royal Bank of Scotland 1 star review on 18th January 2025
James
Anonymous
Anonymous  // 01/01/2019
Been a customer and shareholder for many years Was looking to invest in a cash Isa went into branch to enquire about best savings and Ida rates Was passed to an investment adviser who went through the various options available and in almost every case the rates were substantially lower His whole attitude seemed to be take it or leave it Really disappointed is his attitude and manner No real attempt made to attract me to stay as a customer very poor performance
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Posted 4 years ago
Can't thank rbs enough when my husband passed away with covid got the most beautiful bunch of flowers. Spoke to a lovely Lady last week called Patricia then another lovely lady yesterday I'm going through an illness at the moment & got a lovely present today off them just to say they was thinking about me Thank you so much rbs also an excellent service have been with these since starting work
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Posted 4 years ago
Was with Royal Bank of Scotland, SELECTED a free gift, they told me they emailed me 4 times which they didn't & refused to give free gift. I cancelled the RBSI, & went with getsafe. Thanks to C.com.
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Posted 4 years ago
Great bank,cant do enough for you.
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Posted 6 years ago
It was easy to talk to and explain all I wanted to know.
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Posted 6 years ago
poor customer service and waiting over six months for authorised refund
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Posted 9 years ago
Royal Bank of Scotland is rated 1.9 based on 46 reviews