“Been a customer and shareholder for many years
Was looking to invest in a cash Isa went into branch to enquire about best savings and Ida rates
Was passed to an investment adviser who went through the various options available and in almost every case the rates were substantially lower
His whole attitude seemed to be take it or leave it
Really disappointed is his attitude and manner
No real attempt made to attract me to stay as a customer very poor performance”
“Can't thank rbs enough when my husband passed away with covid got the most beautiful bunch of flowers.
Spoke to a lovely Lady last week called Patricia then another lovely lady yesterday I'm going through an illness at the moment & got a lovely present today off them just to say they was thinking about me Thank you so much rbs also an excellent service have been with these since starting work”
“Was with Royal Bank of Scotland, SELECTED a free gift, they told me they emailed me 4 times which they didn't & refused to give free gift.
I cancelled the RBSI, & went with getsafe.
Thanks to C.com.”