How would you rate
"Had my bank and card details stolen. Rung up for advice and hot prevent fraud and they talked me through the steps and took care of things."
"I spent hours on the phone trying to sort out"
"Great service by this bank - really polite and helpful people!"
"I recently took out a Santander Zero credit card (Mastercard) which was recommended to me when one of their advisers informed me that there is no charge, commission, etc, for using the card in Europe. This is extremely useful as I can purchase locally in Euros and not suffer any great additional cost, such as there would be with the debit card. Also, the exchange rate used is the quoted Mastercard rate. All round, very good."