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"Trees-online also operates as Internat Consultancy and Management Ltd, Sycamore Drive in Chesterfield. We bought plants from them based on their advertised guarantee at the time. The plants died within a month and we were asked to send photographs. The owner replied by saying his 'tree expert' had said they might not be dead and that we should wait a year before they would give us replacements. We examined the plants and they were definitely dead above and below ground. A year later and the plants we transferred into pots were still as dead as the ones in the ground.
The owner spent months harassing us via review sites because we left a negative review. He made every excuse to try to blame us for his plants dying instead of honouring his warranty. He's even left comments over a year after ordering claiming it was our fault because we dug the plants up. They were already dead!
Avoid this business like the plague. The owner has no integrity."