“I have been a customer of Lifeline Direct for a few years. I purchase your products from personal funds because my insurance coverage is not adequate. Every single interaction with your company has been excellent! Orders are easy to place, the product I receive is always as advertised, whether refurbished or new, and delivery is super fast. I have also reached out with questions to your company's customer service dept. on occasion and responses are very prompt. I recommend Lifeline Direct's products to anyone who is paying cash for their supplies. Your pricing beats your competitors' too!”
“Ordered transmitter got it very promptly however I ordered wrong one. No problem Brad sent the new one and label to return wrong one with assurance I would be refunded. He was such a help can't say enough about such great customer support. Go Brad. Thanks Carol Stulz”
“I was so pleased to find a distributor for my diabetic supplies that was timely, as described, and doesn’t break my bank while some insurance issues are sorted. What a relief!”
“Very good service, the product arrived very fast . The price is cheaper then the other guys. It is so hard being a diabetic but the price of all things that you use to try and stay healthy makes it even harder. I appreciate this business. I have ordered quite a few of these and they have worked fine. Sadly this one seems to be faulty.
MB”
“At first I was concerned about my order for the dexcom G6 sensor since my sensor session was due to expire in a couple of days. They called me back and assured me that it would arrive soon and it did. This made me very happy since I hate having to check my blood sugar with finger sticks.”
“A problem occurred when my purchase was rerouted to the wrong facility. When I called to inquire about why I had not received my purchase, the representative was very helpful in straightening out the delivery problem. I received my package in 1 1/2 days. I felt that I had been listened to and my problem would be solved. It was.”
“Lifeline-Direct came through when my insurance delayed my obtaining a new supply of Dexcom sensors. When mail issues caused further delays, Lifeline made sure I didn't run out of sensors by rushing me a delivery. Brad's assistance was superb: he stayed on the process throughout and always communicated quickly and thoroughly, even outside business hours. The sensors arrived in brand new condition and the first two I've used were excellent quality. This customer service was the best I've encountered in a long time. I highly recommend Lifeline-Direct!”
