HUH. Store Reviews

Name: HUH. Store
Rating: 3.89

3.9 Rating 4,240 Reviews

73 %

of reviewers recommend HUH. Store

3.9

Based on 4,240 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick postage and item was as described! Thank you :)”

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Posted 3 years ago

“I bought some items a while back, returned it and was promised a refund. So far nothing, have chased up and no response. Terrible customer service, no telephone number to speak to anyone. Still chasing up for a response and my refund.”

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Posted 3 years ago

“Delivery was fast and it came well packaged.”

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Posted 3 years ago

“Very helpful as I received a chipped mug in my order but the problem has been dealt with promptly and Jack has been brilliant. Thank you. I will order from you again”

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Posted 3 years ago

“Great quality item”

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Posted 3 years ago

“Good quality & communication throughout”

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Posted 3 years ago

“Very efficient and good value. Would happily use again.”

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Posted 3 years ago

“We purchased a kettle from Huh store in April, that ultimately did not arrive until August, with very limited communication about the delays during that time. Unfortunatley, said kettle doesn't work and we're still waiting for confirmation about how to proceed with a return. Having submitted a requested video of the kettle not working, we have had no further communication from Huh store. We've even raised a new ticket through the help chat but to no avail. Whilst the products seem good, the communication is unfortunately quite poor.”

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Posted 3 years ago

“Lovely products! Fast delivery”

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Posted 3 years ago

“Ordered a Hay glass jug in Amber on the 14/08, I still hadn’t received a dispatch notification after 7 days so I chased them. After 3 days I received a response, they informed me the item would be sent out straight away. They following day I received delivery (25/08) but they’d sent the wrong colour which is also £6 cheaper on their website. Obviously I contacted them and complained, but still haven’t heard anything on the 01/09. The item was ordered for a wedding present and I have now missed the wedding. Do not buy from them! I’m still waiting for it to be rectified - so, so disappointed. What poor customer service from a small business.”

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Posted 3 years ago

“Quick delivery, great quality clothes!”

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Posted 3 years ago

“I would love to leave a good review but I’ve placed an order on 2 products with 4-6 weeks delivery lead time on the 2nd of July - meaning I have now been waiting almost 9 weeks and the items have not arrived! I’ve contacted the store twice in the last 2 weeks but received radio silence.”

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Posted 3 years ago

“Really fast delivery, great product.”

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Posted 3 years ago

“Always the best quality gear from HUH. These guys don’t miss.”

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Posted 3 years ago

“Rapid delivery, good value, great customer service. Thank you”

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Posted 3 years ago

“Very happy with my order! Order was super easy to place and delivery was super quick (faster than the stated timelines) - would recommend this store for purchasing RAINS backpacks!”

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Posted 3 years ago

“Prompt delivery. Excellent service overall”

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Posted 3 years ago

“Hi, I would give you a review if I had received the bag, as I am still awaiting delivery after over a week.”

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Posted 3 years ago

“Awesome service.”

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Posted 3 years ago

“The online shopping experience was great and I welcomed the introductory discount as well. The product was good too, but delivery was noted as 2-4 days and arrived almost 2 weeks after I ordered so had to return as missed the event I needed the item for.”

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Posted 3 years ago

HUH. Store is rated 3.9 based on 4,240 reviews