HUH. Store Reviews

Name: HUH. Store
Rating: 3.89

3.9 Rating 4,240 Reviews

73 %

of reviewers recommend HUH. Store

3.9

Based on 4,240 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just the best quality and design”

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Posted 2 years ago

“This store has in the past been stellar, although that was for clothes. However, I placed two orders for home accessories in June 2023 for over £1000, I'm yet to receive just over £600 of my goods ordered by late November 2023. Despite one reply to numerous emails/messages, that I would receive shipment sometime in September or early October, no shipment or follow-up emails/messages were received. Another issue is my use of Klarna, which while the payments were with a Credit Card has caused complications in claiming Section 75”

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Posted 2 years ago

“I ordered a Ferm living Verso vase in MARCH, I have still not received it. I have chased numerous times. IF I get a reply I am told there will be another delivery in two weeks. This is now unacceptable I feel. I am terribly disappointed.”

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Posted 2 years ago

“All good - received very speedily with no problems”

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Posted 2 years ago

“Item arrived REALLY fast! More surprised as it was black friday so they'll have been busy. Well packaged and item as advertised thanks”

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Posted 2 years ago

“Ordered 3 items for gifts and they arrived pretty quickly. Reasonable prices on sale!”

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Posted 2 years ago

“Quick delivery and great products.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Fast delivery. Great price.”

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Posted 2 years ago

“great selection of products and very fast shipping!”

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Posted 2 years ago

“Ordered a mug for my daughter’s Christmas it arrived very quickly and well packaged. The mug in itself was very cute good quality seems like a fantastic company to buy from, I recommend it and I’ll be telling all my friends about it 😊 one delighted customer”

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Posted 2 years ago

“I ordered a Ferm rug on 23 August 2023 and I am still waiting for delivery or a refund from HUH store. There is no phone number to contact for customer services and they just ignore emails!”

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Posted 2 years ago

“Quick and easy experience”

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Posted 2 years ago

“Very quick delivery :)”

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Posted 2 years ago

“really easy to use and great products! quick delivery too :)”

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Posted 2 years ago

“Items were still undelivered after 3 months, so I requested a refund. I am still waiting for that refund one month later. Emails and messages ignored, Insta comments deleted. No replies or communication, £259 down.”

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Posted 2 years ago

“Great price, impressive product and quick delivery.”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“I ordered two items back in April with expected delivery times of 4-6 weeks. Having heard nothing for 2 months I contacted the Huh Store and no reply. Only after 3 more attempts did I get an email saying one item was due to be delivered - no actual response to any of my chasers. I have been chasing the other item since and I have had 2 replies saying it would be due within short periods of time but it is now mid-November and 3 subsequent chasers have gone without a response, including a request for my money to be refunded. They are a disgrace and I effectively have lost my money. I recommend nobody attempts to buy anything from them”

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Posted 2 years ago

“Fast delivery and very high quality products”

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Posted 2 years ago

HUH. Store is rated 3.9 based on 4,240 reviews