“Choice reminder emails stopped.
Used to have a nice rhythm. Reminder email about choice, I check, I decided to pause, or not. Then the reminder emails stopped and two months in a row I've been caught out with the payment.
Not saying this isn't my fault for checking, but why did the reminder emails stop? I've cancelled now rather than pausing because I can't afford to just waste the money on months where I don't want the games. Shame.”
“Currently a 24 hour delay on pre order for game that is already available
Will take up to 5 days for refund
Got it from cdkeys instead they sent the key immediately”
“I bot a game. They sent me the wrong key - to a different and 5X less expensive game. I tried and tried going through the customer service, sending screen shots of my purchase, but they didn't even read the ticket, just resend the wrong key and asked if there was anything else they could help with. I ended up having to go thru Paypal to get my money back.”
