Hunks in Trunks Reviews

Name: Hunks in Trunks
Address: Henleaze House, 13 Harbury Road, Bristol
Rating: 4.95

5.0 Rating 355 Reviews

99 %

of reviewers recommend Hunks in Trunks

Company Reviews

Questions

Metrics

5.0

Based on 355 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 111 75 79

Email:

info@hunksintrunks.co.uk

Location:

Henleaze House, 13 Harbury Road
Bristol
BS9 4PN

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Hunks in Trunks 5 star review on 21st September 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our hunk was cancelled on the day and no replacement could be found. Understand these things happen but ruined our evening/hen do event as we had no time to book anything else in. Our chef service was outstanding! Our chef, Rachel was very warm and friendly and provided an amazing service. The food she made was so yummy and our whole party couldn't finish as the portion were a great size.”

Hunks in Trunks 1 star review on 1st August 2017

Helpful Report

Posted 6 years ago

Hi Kayleigh, once again apologies with regards to your butler being unable to attend so last minute due to illness. However, we're glad your private chef Rachael was able to accommodate your needs and you loved the food! We'll send her your feedback. Thank you, Hunks in Trunks

Posted 6 years ago

“Booked Hunks in Trunks for my Partners 50th Birthday lunch, Paid them and spoke to them the day before to confirm. HE DIDN'T TURN UP. One hour after he should have been there I phoned the company, all I got was a 'Sorry' and an offer of a refund. I can never recover the moment. So thank you Hunks in Trunks for spoiling a 50th Birthday surprise. This company is unreliable and I suggest you look else where. Bob Dart”

Helpful Report

Posted 8 years ago

Hi Bob, sorry to hear about this issue and how it effected your party. In the very rare situation that a butler wouldn't attend an event (as our staff have to confirm their attendance the morning of their event & if they don't they're replaced) we would offer to send out an immediate free replacement alongside a full refund. I appreciate however after the initial disappointment you may not have felt like waiting for the replacement to arrive which is totally understandable. However as I'm sure you can appreciate from the other reviews on the site, this is not something that is characteristic of our service as we are an extremely reliable company and so your review is something we'll take very seriously.

Posted 8 years ago

Hunks in Trunks is rated 5.0 based on 355 reviews