hydrocentre.com.au Reviews

Name: hydrocentre.com.au
Rating: 4.94

4.9 Rating 824 Reviews

99 %

of reviewers recommend hydrocentre.com.au

4.9

Based on 824 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About hydrocentre.com.au:

We like two things, People and Hydroponics. We all genuinely enjoy our jobs and really appreciate your feedback. Our goal is to not disappoint you so once you have paid for something, we realise it belongs to you... Why not get it to you ASAP! Not everything can be packed or made to ship in 4 hours but over 90% do (often 100%). We are people, and we shop online. Its terrible when people take a week to dispatch something. OMG! We do have supplier issues sometimes, so if it says backorder we are expecting it and will get it to you as soon as we can.
Also we like to create new products so keep checking us out.

Write Your review

Tell us how hydrocentre.com.au made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been coming here for over 6 yrs initially with barely enough knowledge 2 grow a bean. Thanks 2 efforts from Scott, Carl and staff, i can just about grow anything indoors. The boys are very friendly and have a good grasp of any products they sell even some stuff they don't sell. Delivery is prompt and if something goes wrong they resolve the issue quickly”

Helpful Report

Posted 1 year ago

“There was a problem with the product received but I am very pleased to say that it was rectified immediately within a very minimal time frame. Thankyou Hydrocentre! Samuel”

Helpful Report

Posted 1 year ago

“Knowledgeable and efficient”

Helpful Report

Posted 1 year ago

“Great service, quick postage, sensational products, will be back... Thanks”

Helpful Report

Posted 1 year ago

“Great supplier. Very professional. Extremely efficient delivery despite being on back order and very good packaging. No damages or leaks. Spider mites Product vitality plus worked very well on my plants. Will definitely continue to use Hydrocentre for my plant supplies!”

Helpful Report

Posted 1 year ago

“prompt delivery”

Helpful Report

Posted 1 year ago

“Excellent to deal with”

Helpful Report

Posted 1 year ago

“Wish I had gotten one earlier! Ive only had her for about a week now but can already see roots forming!!! Im actually very excited for my rare plants!!!!”

hydrocentre.com.au 5 star review on 28th June 2023

Helpful Report

Posted 1 year ago

“Only a small order but serviced promptly no hassles”

Helpful Report

Posted 1 year ago

“Wonderful service”

Helpful Report

Posted 1 year ago

“I have had several dealings with Hydrocentre and find their products very good and my orders have been delivered on time.”

Helpful Report

Posted 1 year ago

“As a Safety Advisor at a Distribution Centre, I order many products and deal with many companies. My dealings with the Hydrocentre team was efficient and my needs handled to the highest standard. We placed a large order recently and had it supplied and shipped to our site within two weeks of order placement. Many Thanks Jaden & the rest of the Hydrocentre team. Brad”

Helpful Report

Posted 1 year ago

“Item as pictured, quick delivery. Highly recommended.”

Helpful Report

Posted 1 year ago

“Delivery time was outstanding and we love the product!”

hydrocentre.com.au 5 star review on 12th June 2023

Helpful Report

Posted 1 year ago

“Mine was only a small order however, Scott handled it efficiently and all went well.”

Helpful Report

Posted 1 year ago

“Delivery time was great and good customer service in general.”

Helpful Report

Posted 1 year ago

“Very friendly helpful staff .. they always take the time to rapidly answer any queries .. HIGHLY RECOMMENDED”

Helpful Report

Posted 1 year ago

“Fast shipping, discreet is key to my sales and appreciate the unmarked box cheers.”

Helpful Report

Posted 1 year ago

“Absolute perfect transaction. Item was shipped fast and well packaged. 5 stars!!”

Helpful Report

Posted 2 years ago

“Excellent to deal with and my order arrived very quickly. Very happy with the service and their care factor is 100%.”

Helpful Report

Posted 2 years ago

hydrocentre.com.au is rated 4.9 based on 824 reviews