hydrocentre.com.au Reviews

Name: hydrocentre.com.au
Rating: 4.94

4.9 Rating 821 Reviews

99 %

of reviewers recommend hydrocentre.com.au

4.9

Based on 821 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About hydrocentre.com.au:

We like two things, People and Hydroponics. We all genuinely enjoy our jobs and really appreciate your feedback. Our goal is to not disappoint you so once you have paid for something, we realise it belongs to you... Why not get it to you ASAP! Not everything can be packed or made to ship in 4 hours but over 90% do (often 100%). We are people, and we shop online. Its terrible when people take a week to dispatch something. OMG! We do have supplier issues sometimes, so if it says backorder we are expecting it and will get it to you as soon as we can.
Also we like to create new products so keep checking us out.

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hydrocentre.com.au 5 star review on 22nd June 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All products came in good condition and in a timely fashion. One of my items was on back order. They sent me a message to advise me it had come in and would be sent out with the next mailing.”

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Posted 5 months ago

“Very quick despatch. Will be buying again threw them. Tracking process was great”

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Posted 9 months ago

“Have you put any thought into having DIY classes. This would provide information to buyers as well as a Low other hydroponic enthusiasts to share there thoughts and hopefully increase your sales. Iam always interested in new ideas. Please give feedback. Paul Shearman”

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Posted 11 months ago

“Filters came in good condition well paded and reasonably quickly. In all good experience.”

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Posted 11 months ago

“Staff are helpful, products are competitive. Shipping is great value, for these times.”

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Posted 1 year ago

“good qualty product deliverd extea promptly”

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Posted 1 year ago

“company great but delivery through australia post very poor no falt of company”

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Posted 1 year ago

“All good so far”

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Posted 1 year ago

“Fast delivery, great communication.”

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Posted 3 years ago

“Thank you for your Service Scott”

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Posted 3 years ago

“I really appreciated the prompt offer of full refund (including interstate courier costs) for lamps that were busted on delivery. Follow up and alternatives offered were excellent.”

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Posted 3 years ago

“Good to deal with, they missed an item in my order but when notified quickly sent my item”

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Posted 4 years ago

“timely delivery.”

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Posted 4 years ago

“Great company who is really looking after their customers and offers a great tracking system, thanks guys”

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Posted 4 years ago

“Friendly responsive to order issues. Was advised that parts where on back order and may take time and given options on how to handle.”

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Posted 4 years ago

“Good stuff”

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Posted 4 years ago

“hapoy with service. thank you.”

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Posted 4 years ago

“I made 3 orders 2 days apart and received all but 1 item ( dual items in each order) within 3 days. The only reason the 1 item was missing was they didn't have it in stock at that time. Was a good experience and will shop there again. Dustan”

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Posted 4 years ago

hydrocentre.com.au is rated 4.9 based on 821 reviews