hydrocentre.com.au Reviews

Name: hydrocentre.com.au
Rating: 4.94

4.9 Rating 824 Reviews

99 %

of reviewers recommend hydrocentre.com.au

4.9

Based on 824 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About hydrocentre.com.au:

We like two things, People and Hydroponics. We all genuinely enjoy our jobs and really appreciate your feedback. Our goal is to not disappoint you so once you have paid for something, we realise it belongs to you... Why not get it to you ASAP! Not everything can be packed or made to ship in 4 hours but over 90% do (often 100%). We are people, and we shop online. Its terrible when people take a week to dispatch something. OMG! We do have supplier issues sometimes, so if it says backorder we are expecting it and will get it to you as soon as we can.
Also we like to create new products so keep checking us out.

Write Your review

Tell us how hydrocentre.com.au made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service. Received product within 48hrs. Well packaged and as described. Can't ask for more than that!!”

Helpful Report

Posted 1 year ago

“Quality products available with leading prices. I got my items posted to VIC and received them very quick and packaged well. Thank you 🙏🏼”

Helpful Report

Posted 1 year ago

“Great service. Ordered one day and delivered the next. Really happy!”

Helpful Report

Posted 1 year ago

“All good goods turned up very quickly. Will use U guys again”

Helpful Report

Posted 1 year ago

“Super fast delivery”

Helpful Report

Posted 1 year ago

“Excellent customer service - would buy from them again.”

Helpful Report

Posted 1 year ago

“Great communication and quick delivery”

Helpful Report

Posted 1 year ago

“Purchased "kill a mite" spray to help in the losing war against spider mite on my indoor plants. The product was sent almost immediately, arrived in great time and was packaged extremely well. Sprayed them little suckers that very afternoon. I highly recommend Hydrocentre and will definitely purchase other products from them again.”

Helpful Report

Posted 1 year ago

“Very helpful and friendly service”

Helpful Report

Posted 1 year ago

“Great service and fast delivery”

Helpful Report

Posted 1 year ago

“Very friendly staff”

Helpful Report

Posted 1 year ago

“Great store! I've become a regular customer and they always look after me.”

Helpful Report

Posted 1 year ago

“Have been coming here for over 6 yrs initially with barely enough knowledge 2 grow a bean. Thanks 2 efforts from Scott, Carl and staff, i can just about grow anything indoors. The boys are very friendly and have a good grasp of any products they sell even some stuff they don't sell. Delivery is prompt and if something goes wrong they resolve the issue quickly”

Helpful Report

Posted 1 year ago

“There was a problem with the product received but I am very pleased to say that it was rectified immediately within a very minimal time frame. Thankyou Hydrocentre! Samuel”

Helpful Report

Posted 1 year ago

“Knowledgeable and efficient”

Helpful Report

Posted 1 year ago

“Great service, quick postage, sensational products, will be back... Thanks”

Helpful Report

Posted 1 year ago

“Great supplier. Very professional. Extremely efficient delivery despite being on back order and very good packaging. No damages or leaks. Spider mites Product vitality plus worked very well on my plants. Will definitely continue to use Hydrocentre for my plant supplies!”

Helpful Report

Posted 1 year ago

“prompt delivery”

Helpful Report

Posted 1 year ago

“Excellent to deal with”

Helpful Report

Posted 1 year ago

“Wish I had gotten one earlier! Ive only had her for about a week now but can already see roots forming!!! Im actually very excited for my rare plants!!!!”

hydrocentre.com.au 5 star review on 28th June 2023

Helpful Report

Posted 1 year ago

hydrocentre.com.au is rated 4.9 based on 824 reviews