“Thank you HYPERWOLF! You have so many products to choose from. Your website is laid out in a readable format. Your customer service is excellent. Your drivers are awesome! Your weed is out of this world.”
“I am rating my most recent purchase as very poor as it landed me in the hospital after calling 911. I experienced severe nausea, vomiting and body shakes, which paramedics gathered it was most likely from moldy weed. I had to throw the majority of the stash away. As a frequent buyer and smoker I have never experienced this extreme illness before.”
Hey there — we’re really sorry to hear about your experience, that sounds serious and we hope you’re doing okay.
We do want to clarify that all of our products are state-compliant, lab-tested, and come with Certificates of Analysis (COAs) to ensure they meet safety standards, including testing for contaminants such as mold, pesticides, and heavy metals.
Based on this, we’re not able to confirm that the symptoms described would be related to the product itself.
That said, we take concerns like this very seriously and would want to look into it further. If you still have the product or any packaging available, please reach out to us at Support@hyperwolf.com
with your order details so we can investigate more closely.
We appreciate you bringing this to our attention and are here to help however we can.
🐺⚡
“Hyperwolf is a good service. The drivers are kind, there's usually a good selection of items, and there's usually a solid deal to get a bit more value for your buck. Hands down a great service.”
“Sometimes the flower is great. Sometimes it taste like chemicals. This last flower I got wasn’t cheap but taste really bad. Basically it’s hit or miss”
Hey Matthew — really appreciate the honest feedback & for calling this out.
I do want to clarify one thing — what you’re describing is more tied to the **specific batch/brand of flower**, not our overall service. That said, we take it seriously either way.
Cannabis can vary batch to batch depending on cultivation, cure, & storage — but a “chemical” taste is definitely not the experience we want anyone having.
If you’re open to it, we’d love to make this right. Our team can help recommend more consistent options based on what you usually prefer & get you taken care of on your next order.
Feel free to reach out to us anytime at Support@Hyperwolf.com or through our live chat — we’ve got you 🤝
Appreciate you rocking with us & keeping it real 💚
— Hyperwolf Team 🐺⚡
“I’ve been using Hyperwolf for years and will continue using them. Customer service is awesome and consistent. Also a big shoutout to all the drivers especially Trevor, I just wanna thank all you guys for the excellent service!!!”
“I’ve been using hyperwolf for about two years now and I absolutely love them. They are always on time, have great customer service, and the selection is great.”
