“Unprofessional staff , first provide wrong price of the car to as well as to their finance department, get the finance quote agreed on what I will be paying every month on HP , day before pickup received a call that I was quoted wrong price of the car 🙃🙃🙃🙃 how competent is the staff who doesn’t even know the price of the car , all time the sale guy Hannad was pushing me to buy all the 💩 tyre insurance , gap insurance, alloy wheel insurance & sign the contract without even go and test drive the car , today I went from Cheltenham to north London Hyundai 3.5 hour train and I saw the car had scratches and paint jobs done by unprofessional, laker was peeling off from the front number , that car should not be on approved used Hyundai , they want dealer price but car condition was rubbish , long story short I waisted my whole day coming and going and just walked away and left the car I would not recommend that dealer at all , have deal with main dealers before but this one is not even deserve one star ⭐️ rubbish”
“I ordered my mobility hyundai bayonet 2025 in August 2024 and was due to pick it up on the 16 of November 2024 went to collect the vehicle which was not ready got a courtesy car cause they knew they messed up on there end now am having problems with this new bayon 2025 the car engine sign keeps coming off it can't use wireless services to connect your phone connection the car feels like it's an old car which my least would up tomorrow”
“Having dealt with this branch of Hyundai agents on several occasions I found them to be arrogant rude and uncaring, the problem is it’s the nearest agent to me so I have to deal with them but be aware these people are not to be trusted. Every time I’ve been in there I have witnessed other customers complaining bitterly about the service department. Not to be trusted.”
“I had a horrible experience dealing with friern barnet branch.
Awful customer service and they actually tried to force me in to accepting a deal that I didn’t want to.
The manager , Roberto is an opportunist who tries to make deals only if it benefits the company.
They donot care about customers and their need and only try to make profit by selling their products they way it’s suited them.
Be aware and try to deal with other branches to keep yourself safe and avoid losing money and your time .”
