“I was surprised by the volume of negative reviews about this company, since my experience has been 100 percent positive. I sold my jewelry with them twice, and each time was a high quality process. Specifically, the offer for my old Tiffany's broach. It does sound like a lot of the bad reviews come from people selling their new rings, and I have no experience with what it’s really with.”
“Received the box for shipment just a couple of days after submitting my request. Easy-to-follow directions for preparing my shipment. Shipment was quick and free, and I received updates on progress. Payment came shortly after, and more than I expected. Very happy!”
“Good price! HIGHLY recommend them to get rid of your old gold jewelry that's just sitting in your jewelry box!! That's what we did...and we are HAPPY!! THANK YOU!”
“Easy process to submit items for appraisal and I was pleased with their payment. It was also fast. Customer service was lacking but it was during the whole Covid thing.”
“I did receive a call from customer support after receiving a very low offer on the ring I sent in. They helped me out with the offer, so I took it. Thanks for making things better!”
“Fast offer. I sent in 3 jewelry pieces and would of like to known what each was worth instead of only the entire total. Still fast and easy service though.”
“Arielle is very kind, helpful, and honest. The process of checking my valuables that I intended to sell was very fast. Thank you, Arielle! It was a pleasure doing business with you.”
“Scammers
I sent two gold pendants, one with garnets and diamond chips. My local pawn shop had already offered me $50, but I thought they were worth more. I received a check for $35 and emailed them that day I wanted to return the check and get my pieces back. I had no specific address to mail back the check, and requested the address in my email. Ten days later, after three telephone calls and another email, I mailed the check to the incomplete address I had. It was returned by the post office six weeks later as undeliverable. After several emails with Arielle, she told me my jewelry was no longer available.
Since I thought I had no choice, I deposited the check using my phone app. A few hours later, Arielle suddenly emailed me my jewelry was found, I just need to send a photo of the check. I did - assuming they would stop it before it cleared my bank. I would have a returned deposit fee, but I would have my jewelry.
Within minutes - Arielle emails me again calling me a lier and saying she knows I cashed the check therefore not entitled to my jewelry.
My thought is she knew I had deposited the check when she told me my pieces were found.”
“I understand that the owner is trying to run a business. I had done some research beforehand (and had an appraisal) and specially asked them about the gold prices I looked up. To which the reply was that my information was outdated and prices were much lower. I sold about half of what I brought and the other half I took with me, he quoted at $80. Later that week I brought the gold to another place and was offered $60, so I guess it wasn’t too bad.”
“Joe was very fair & professional. I received good pricing for my jewelry. On the spot service. Transaction went smooth & easy. I definitely will use them again.”
“Thank you so very much!!! I hope that everyone is able to use your website and is able to reap the kind of financial success I had. Thank you Jacob.... You are a kind man, who i hope to cross paths with one day :)”
“The package was easy to use and well-styled. Arielle was kind and had a demeanor that made you want to reuse the service. They gave me the price I deserved and treated with the respect I deserved ( My preschooler and I are thankful)”
“I called up every friend I knew to brag....I wanted to keep this little fortune to myself ... After all, I am a stay at home mom.. And a woman... And believe strongly that every woman should have money of there own. What I had not expected was how much. Like no idea .”
“My great grandfather passed away and he helped me take care of his estate about 6 years ago. I received top dollar for all the gold, jewelry, and diamonds I had. Anytime I have a question they were more than happy to help me. I sold my Rolex stainless Daytona for such a good price! If you are looking for someone to help you with precious metals, watches, or diamonds, you should order a kit and chat with Arielle!”
