Hub.com Reviews

Name: Hub.com
Rating: 2.09

2.1 Rating 739 Reviews

25 %

of reviewers recommend Hub.com

2.1

Based on 739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

Write Your review

Tell us how Hub.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mark

Hugo C. Goodwin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pods were faulty when I received them. Have sent them back.”

Helpful Report

Posted 5 years ago

“Item was faulty when it arrived. Airbuds wireless bluetooth.They were i10 tws as a brand.Not ipro7 fault however Googled item name on box for full instructions. Item sold elsewhere for under £8.00 yet ipro7 charged £29.99, also when returning faulty item they expect the customer to pay for postage they will not give prepaid label. This is disgusting. Not even a return on the postage once item checked is actually faulty!! My advice is AVOID this company incase you need to return faulty item and obviously overcharge.”

Helpful Report

Posted 5 years ago

“Bought air pods but returned them un used, immediately because I didn’t like them. After 2 weeks I still hadn’t heard anything back from i7Pro.com and probably never would have, if I didn’t email them to enquire about my refund. I checked the Royal Mail tracker and found out that they had received the item back the day after I’d posted it, but they still wanted me to provide proof of postage, before I was eventually issued a refund. Seems like i7Pro.com have a nice little scam going on, make the customer chase up their refund, but if you can’t prove you returned the item, you don’t get one.”

Helpful Report

Posted 5 years ago

“Nightmare purchase !the customer service is non existent and unable to contact . Eventually got the earphones and they were faulty and very cheap plastic . Still no refund and a young teenager is out of pocket . Scam company and don’t buy from them / him”

Helpful Report

Posted 5 years ago

“Still nothing has arrived. General response from Jacob the owner. Took money and have received nothing!”

Helpful Report

Posted 5 years ago

“I have had no product in months and no money back like I was said I would have”

Helpful Report

Posted 5 years ago

“Came in the time frame given. Very good sound quality with easy set up. Touch controls take time to get used to as they are sensitive.”

Helpful Report

Posted 5 years ago

“Works well”

Helpful Report

Posted 5 years ago

“Very happy with my purchase. Thank you!”

Helpful Report

Posted 5 years ago

“Looks good but arrived one headphone not working, emailed support for return details but no answer after 2 emails in 2 weeks.”

Helpful Report

Posted 5 years ago

“They are really good quality & easy to use.”

Helpful Report

Posted 5 years ago

“Not expecting as what product showed. Lights up red and blue normal airpods don't don't do that. Not original airbuds try stay away”

Helpful Report

Posted 5 years ago

“Too slow of delivery, even in these times they should state how the deliver product and show when product is shipped etc. 2 to 4 days turned into 10 working days which was 15 days after I ordered because of bank holiday. Product is good but service could have been better”

Helpful Report

Posted 5 years ago

“Work well, great value”

Helpful Report

Posted 5 years ago

“Very good quality and good delivery”

Helpful Report

Posted 5 years ago

“Brought these for my 16 year old, didn't want to pay a fortune and he is happy.”

Helpful Report

Posted 5 years ago

“Good loud sound . Nice bass . Still trying to figure out the touch sensitive controls”

Helpful Report

Posted 5 years ago

“Very good quality and easy to use.”

Helpful Report

Posted 5 years ago

“Happy with product”

Helpful Report

Posted 5 years ago

“I sent ear pods back at the start of May because they did not work. I am still waiting for replacements.”

Helpful Report

Posted 5 years ago

Hub.com is rated 2.1 based on 739 reviews