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Hub.com Reviews

2.1 Rating 736 Reviews
25 %
of reviewers recommend Hub.com
2.1
Based on 736 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 13%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Hub.com Reviews
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Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Anonymous
Anonymous  // 01/01/2019
had been waiting for two weeks for a withdrawal to be deposited into my bank account. Although the company insisted that the transaction had been completed on their end, my bank confirmed that no deposit had been received, attempted, or rejected. After a thorough investigation conducted by both my bank's fraud department and UNIQUE RECOVERY FIRM it was determined that there was no trace of the transaction. Fortunately, following the investigation, I was able to recover my funds successfully."
Hub.com 1 star review on 21st June 2025
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Posted 3 days ago
I lost all my savings within a week and couldn’t withdraw any funds. I reported the issue to FRAUD SHIELD RECOVERY INC , and I was finally able to access my money. It was a stressful and difficult experience
Hub.com 1 star review on 21st June 2025
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Posted 3 days ago
The sound is very poor quality. When using to make phone calls the quality is very very poor and not usable. I would like to return and get a Refund.
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Posted 5 years ago
Terrible did not respond to any of my emails about getting a refund. Information available about it is hidden on the site. Not worth the buy - invest in real ones
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Posted 5 years ago
The pods were faulty when I received them. Have sent them back.
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Posted 5 years ago
Item was faulty when it arrived. Airbuds wireless bluetooth.They were i10 tws as a brand.Not ipro7 fault however Googled item name on box for full instructions. Item sold elsewhere for under £8.00 yet ipro7 charged £29.99, also when returning faulty item they expect the customer to pay for postage they will not give prepaid label. This is disgusting. Not even a return on the postage once item checked is actually faulty!! My advice is AVOID this company incase you need to return faulty item and obviously overcharge.
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Posted 5 years ago
Nightmare purchase !the customer service is non existent and unable to contact . Eventually got the earphones and they were faulty and very cheap plastic . Still no refund and a young teenager is out of pocket . Scam company and don’t buy from them / him
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Posted 5 years ago
Still nothing has arrived. General response from Jacob the owner. Took money and have received nothing!
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Posted 5 years ago
I have had no product in months and no money back like I was said I would have
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Posted 5 years ago
Looks good but arrived one headphone not working, emailed support for return details but no answer after 2 emails in 2 weeks.
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Posted 5 years ago
Not expecting as what product showed. Lights up red and blue normal airpods don't don't do that. Not original airbuds try stay away
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Posted 5 years ago
Too slow of delivery, even in these times they should state how the deliver product and show when product is shipped etc. 2 to 4 days turned into 10 working days which was 15 days after I ordered because of bank holiday. Product is good but service could have been better
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Posted 5 years ago
I sent ear pods back at the start of May because they did not work. I am still waiting for replacements.
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Posted 5 years ago
Still waiting to receive my order have not received anything from this company
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Posted 5 years ago
Your ear 👂 buds don’t work correctly utter rubbish rip people off be reporting you to the trading standards and warning ⚠️ people stay away from your site bunch off frauds
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Posted 5 years ago
Disgusting to look at. All th plastic bits look like they should b attached somewhere for life support. Horrid. Bulky. Retain smell of covered items. Arrived months late, so bigger disappointment NO NOT HAPPY as bought 3packs to share.
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Posted 5 years ago
Worked for about a week then would not charge...not very good.
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Posted 5 years ago
The product I purchased is not working only one ear works and took more than 2 weeks to come
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Posted 5 years ago
Still waiting for my order....
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Posted 5 years ago
Poor product, never kept a charge
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Posted 5 years ago
Hub.com is rated 2.1 based on 736 reviews