Hub.com Reviews

Name: Hub.com
Rating: 2.09

2.1 Rating 729 Reviews

25 %

of reviewers recommend Hub.com

2.1

Based on 729 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sound is very poor quality. When using to make phone calls the quality is very very poor and not usable. I would like to return and get a Refund.”

Helpful Report

Posted 3 years ago

“Terrible did not respond to any of my emails about getting a refund. Information available about it is hidden on the site. Not worth the buy - invest in real ones”

Helpful Report

Posted 3 years ago

“The pods were faulty when I received them. Have sent them back.”

Helpful Report

Posted 3 years ago

“Item was faulty when it arrived. Airbuds wireless bluetooth.They were i10 tws as a brand.Not ipro7 fault however Googled item name on box for full instructions. Item sold elsewhere for under £8.00 yet ipro7 charged £29.99, also when returning faulty item they expect the customer to pay for postage they will not give prepaid label. This is disgusting. Not even a return on the postage once item checked is actually faulty!! My advice is AVOID this company incase you need to return faulty item and obviously overcharge.”

Helpful Report

Posted 3 years ago

“Nightmare purchase !the customer service is non existent and unable to contact . Eventually got the earphones and they were faulty and very cheap plastic . Still no refund and a young teenager is out of pocket . Scam company and don’t buy from them / him”

Helpful Report

Posted 3 years ago

“Still nothing has arrived. General response from Jacob the owner. Took money and have received nothing!”

Helpful Report

Posted 3 years ago

“I have had no product in months and no money back like I was said I would have”

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Posted 3 years ago

“Looks good but arrived one headphone not working, emailed support for return details but no answer after 2 emails in 2 weeks.”

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Posted 3 years ago

“Not expecting as what product showed. Lights up red and blue normal airpods don't don't do that. Not original airbuds try stay away”

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Posted 3 years ago

“Too slow of delivery, even in these times they should state how the deliver product and show when product is shipped etc. 2 to 4 days turned into 10 working days which was 15 days after I ordered because of bank holiday. Product is good but service could have been better”

Helpful Report

Posted 3 years ago

“I sent ear pods back at the start of May because they did not work. I am still waiting for replacements.”

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Posted 3 years ago

“Still waiting to receive my order have not received anything from this company”

Helpful Report

Posted 3 years ago

“Your ear 👂 buds don’t work correctly utter rubbish rip people off be reporting you to the trading standards and warning ⚠️ people stay away from your site bunch off frauds”

Helpful Report

Posted 3 years ago

“Disgusting to look at. All th plastic bits look like they should b attached somewhere for life support. Horrid. Bulky. Retain smell of covered items. Arrived months late, so bigger disappointment NO NOT HAPPY as bought 3packs to share.”