Name: Hub.com
Rating: 2.09

“I am disappointed in you I have a problem with your goods sent 3 emails with no reply so have returned. Today I have received 2 review requests”

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Posted 5 years ago

“No item delivered, no response from email enquiries and they have the cheek to email me to do a review as a happy customer. Very bad negative vibe from this organisation. Makes me wonder now if I've been scammed!! REQUESTED A REFUND. DO NOT USE.”

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Posted 5 years ago

“Product doesn’t work. The cheapest, poorest quality item I’ve ever ordered. The ear pods don’t connect and power off every time you try. I have emailed customer support for a refund but there has been no response. Will be going to my card issuer to get my money back!”

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Posted 5 years ago

“Got a faulty or bad battery that goes from 100% to 10 in under 1 minute and that’s without any exaggeration”

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Posted 5 years ago

“Don’t waste your money on these headphones! They die very quickly.”

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Posted 5 years ago

“Not received purchase from 16 days ago,also tracking just shows purchase leaving to go to the airport”

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Posted 5 years ago

“One earpod will not hold charge at all. Lasts 10 minutes maximum. Emailed customer support and have yet to have a response.”

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Posted 5 years ago

“Bought for my daughter and they were not working so emailed and explained that I would like to return them.my response was that they would send out another set immediately,I never recieved anything.”

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Posted 5 years ago

“Goods never arrived”

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Posted 5 years ago

“It took 6 months to arrive and only 1 EarPod worked, I was promised replacements that never turned up! Dreadful!”

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Posted 5 years ago

Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com

Posted 5 years ago

“Paid for but never received Not happy with company at all Mrs Janet Webley”

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Posted 5 years ago

Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com

Posted 5 years ago

“Ear buds never arrived and no reply to several emails requesting where they were Disgraceful service!!!!!!”

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Posted 5 years ago

Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com

Posted 5 years ago

“Bought 1 white 1 black for my sons.. the white are great the black set one hasn’t worked since they come out of the box xmas day., did email but didn’t get a reply”

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Posted 5 years ago

Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com

Posted 5 years ago

“I have received damaged item from my next house delivered wrong address, Very disappointed to the service Thanks”

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Posted 5 years ago

Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com

Posted 5 years ago

“The earphones weren’t charging so it wasn’t worth the money”

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Posted 5 years ago

“Awful, product terrible and customer service non existent. They say you get what you pay for but In this instance that does not apply. These AirPods are worthless. Avoid at all costs.”

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Posted 5 years ago

“Have not received the goods yet, so Is very difficult to write an accurate review for you.”

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Posted 5 years ago

“Left ear bud stopped working after 3 days”

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Posted 5 years ago

Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com

Posted 5 years ago

“Hi I placed the order last Monday and received a text message confirming that the package had been shipped on Wednesday, It is now Monday and I have not received the package or any further update on the delivery from either i7pro or Royal Mail !! Not sure what has happened. Can you confirm when the package will arrive ? It is hard for me to write a review on a package I have not received.”

Helpful Report

Posted 5 years ago

Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com

Posted 5 years ago

“The ear buds wont charge beyond 10% and the left keeps disconnecting cannot contact company phone number not available.”

Helpful Report

Posted 5 years ago

Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Hub.com Reviews