Hub.com Reviews

2.1 Rating 729 Reviews
25 %
of reviewers recommend Hub.com
2.1
Based on 729 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 13%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Hub.com Reviews
Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

Write Your review

Tell us how Hub.com made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Product doesn’t work. The cheapest, poorest quality item I’ve ever ordered. The ear pods don’t connect and power off every time you try. I have emailed customer support for a refund but there has been no response. Will be going to my card issuer to get my money back!
Helpful Report
Posted 4 years ago
Got a faulty or bad battery that goes from 100% to 10 in under 1 minute and that’s without any exaggeration
Helpful Report
Posted 4 years ago
Don’t waste your money on these headphones! They die very quickly.
Helpful Report
Posted 4 years ago
Not received purchase from 16 days ago,also tracking just shows purchase leaving to go to the airport
Helpful Report
Posted 4 years ago
One earpod will not hold charge at all. Lasts 10 minutes maximum. Emailed customer support and have yet to have a response.
Helpful Report
Posted 4 years ago
Bought for my daughter and they were not working so emailed and explained that I would like to return them.my response was that they would send out another set immediately,I never recieved anything.
Helpful Report
Posted 4 years ago
Goods never arrived
Helpful Report
Posted 4 years ago
It took 6 months to arrive and only 1 EarPod worked, I was promised replacements that never turned up! Dreadful!
Helpful Report
Posted 4 years ago
Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com
Posted 4 years ago
Paid for but never received Not happy with company at all Mrs Janet Webley
Helpful Report
Posted 4 years ago
Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com
Posted 4 years ago
Ear buds never arrived and no reply to several emails requesting where they were Disgraceful service!!!!!!
Helpful Report
Posted 4 years ago
Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com
Posted 4 years ago
Bought 1 white 1 black for my sons.. the white are great the black set one hasn’t worked since they come out of the box xmas day., did email but didn’t get a reply
Helpful Report
Posted 4 years ago
Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com
Posted 4 years ago
I have received damaged item from my next house delivered wrong address, Very disappointed to the service Thanks
Helpful Report
Posted 4 years ago
Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com
Posted 4 years ago
The earphones weren’t charging so it wasn’t worth the money
Helpful Report
Posted 4 years ago
Awful, product terrible and customer service non existent. They say you get what you pay for but In this instance that does not apply. These AirPods are worthless. Avoid at all costs.
Helpful Report
Posted 4 years ago
Have not received the goods yet, so Is very difficult to write an accurate review for you.
Helpful Report
Posted 4 years ago
Left ear bud stopped working after 3 days
Helpful Report
Posted 4 years ago
Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com
Posted 4 years ago
Hi I placed the order last Monday and received a text message confirming that the package had been shipped on Wednesday, It is now Monday and I have not received the package or any further update on the delivery from either i7pro or Royal Mail !! Not sure what has happened. Can you confirm when the package will arrive ? It is hard for me to write a review on a package I have not received.
Helpful Report
Posted 4 years ago
Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com
Posted 4 years ago
The ear buds wont charge beyond 10% and the left keeps disconnecting cannot contact company phone number not available.
Helpful Report
Posted 4 years ago
Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com
Posted 4 years ago
Would be no stars if there was a choice. Stay away from buying from this company.
Helpful Report
Posted 4 years ago
Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com
Posted 4 years ago
Couldn't get a refund for overpriced knock off
Helpful Report
Posted 4 years ago
Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com
Posted 4 years ago
Hub.com is rated 2.1 based on 729 reviews