Hub.com Reviews

Name: Hub.com
Rating: 2.09

2.1 Rating 729 Reviews

25 %

of reviewers recommend Hub.com

2.1

Based on 729 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My left earphone dies every 20 min”

Helpful Report

Posted 4 years ago

Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com

Posted 4 years ago

“Absolute disgrace of a service. Received the wrong item and left 5 emails to which I received no reply but they still have the audacity to ask for reviews. Will never be using this company’s service again.”

Helpful Report

Posted 4 years ago

Hello please contact us on support@i7pro.com

Posted 4 years ago

“I have a problem with the product. I have attempted to contact you, to try to resolve this by requesting a new pair of AirPods and a returns label to send the faulty ones back, you have failed to respond. Not very good PR. The product works properly for only a couple of minutes and when it does it's very good hence wanting a replacement. Sadly I have been forced into trying to get a refund.”

Helpful Report

Posted 4 years ago

Hello please contact us on support@i7pro.com

Posted 4 years ago

“Useless product, useless information, useless company”

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Posted 4 years ago

“Ear buds not charging above 10% and left one disconnecting very poor and cannot contact seller.”

Helpful Report

Posted 4 years ago

“I ordered earpods at a cost of £39.99 from this company last October but despite several emails between myself and JACOB ADEDOKUN I have not received the goods or a refund. Do not deal with this man or his company.”

Helpful Report

Posted 4 years ago

“Threw in the bin where they belong, cheap case fell apart, could never take them out as my hair and beanie would constantly set off the sensor pausing, skipping or even turn the earphones off. Not only that, there was a consistent issue right out the box where one ear would never play any sound even tho it's on and the manual gave no fix so you'll have to sit for hours messing around with the things till it eventually works. For the price the sound quality is terrible, little bass and screams cheap. Avoid at all costs”

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Posted 4 years ago

“I want to return these and have a refund. I have contacted you four times with no response!!!!”

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Posted 4 years ago

“I am still waiting for my delivery as i have been since the 25th Feb. I have emailed to see where they are and I haven’t heard back since sending my reference number”

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Posted 4 years ago

“I wish to have a refund coz they broken already after 2 days”

Helpful Report

Posted 4 years ago

“I ordered AirPod Pro the left one wasn’t working I emailed it to return it nobody answered worst service ever.”

Helpful Report

Posted 4 years ago

“I am still waiting for it to arrive. Ordered 27th January told on 29th it was on its way and still not arrived on the 11th March. Sent emails asking about it and still waiting for a response. I just want my money back”

Helpful Report

Posted 4 years ago

“Where to start! Usually, I wouldn't leave a comment even if I haven't received a standard service as things do go wrong on occasions which is fair enough. However, on this occasion dealing with i7pro, was the worst experience I ever had! My issues with the company has been since day one. On the 24th of February, I emailed the seller and requested further information, on the product and never received any response! This should have been the point where I should've have decided to withdraw my interest and never proceed with the purchase. However, I made the mistake and did purchase the earpods as I wanted them for my wife. After the purchase, I emailed i7pro at least, on 3 separate occasions enquiring about the ear pods and took 8 days, for the company to reply back. Jacob who wrote back, sent me a copy of my order which I already had and advised it will be delivered soon but with no estimated date. Eventually, on the 6th of March, I received the earpods but guess what! The box was scratched, damaged, no instructions were included, no charging cables and nor the adjustable earpiece were included either. on the 7th of March, I emailed back enquiring about the condition of the earpods , and I received an email, from Jacob, on the 8th of March, apologising and advising that, I might have been sent a returned (used) ones and a refund will be issued straight away! I emailed back on the same date and requested further information on when the refund will likely to be and if I need to do anything from my end and so far, I am still awaiting for an answer! Personal opinion, don't waste your time or breath. it's not worth the hassle. The same earpods can be purchased from wowcher "BRAND NEW" for £38.95!”

Helpful Report

Posted 4 years ago

“I have not had the item from you, I have sent a number of emails to no reply. Within days of me ordering the item it came down by $100 and as I’ve not had the item I can’t return it within the timeframe. This is by far the worst company in the world. A month later and I still don’t have the item and now requested via PayPal for a full refund. Do not use these at all.”

Helpful Report

Posted 4 years ago

“Constantly loosing connectivity, I asked about sending them back and was told I wasn't putting them in my ear correctly??? Don't waist your money”

Helpful Report

Posted 4 years ago

“Unfortunately I do not know how good the airbuds are as they didn’t arrive? They were meant to arrive 3-5 days. Day 6 still nothing, I cancelled my order as was traveling & they did get back to me straight away to confirm a refund. Which I guess is a positive. Shame as I really wanted to take the airbuds traveling with me.”

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Posted 4 years ago

“The product is fake.”

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Posted 4 years ago

“Really not impressed with these atall!! They do not even last 1 hour at the gym though its says it should last several. When they charge one charges up more than the other so you end up with one ear piece working that doesn't even last! The charging wire has completely come apart and i can no longer use these. I thought they were a good price but expected them to actually work properly. I haven't had them long atall either! Really would NOT recomend these!!!”

Helpful Report

Posted 4 years ago

“Compatibility and sound quality is very poor with my phone an IPhone 11pro”

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Posted 4 years ago

“15 days later and no deliver even though paid for 3-5 days, all emails being ignored! Avoid company at all costs”

Helpful Report

Posted 4 years ago

Hub.com is rated 2.1 based on 729 reviews