Hub.com Reviews

Name: Hub.com
Rating: 2.05

2.1 Rating 764 Reviews

24 %

of reviewers recommend Hub.com

2.1

Based on 764 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Hub.com 1 star review on 22nd August 2026

Kathryn D. Woodrum

Hub.com 1 star review on 20th February 2026

Sebastian

Hub.com 1 star review on 9th October 2025

Sharon Rogers

Whatsapp Number: +1 (326) 209-0325 Help Me Recover My Lost Investments

Mark

Hugo C. Goodwin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrendous customer service and delivery. Ordered almost a month ago and still not received. Can’t get in touch with them and they haven’t bothered to provide an explanation. Website and email said 2-4 days delivery. Joke of a company.”

Helpful Report

Posted 6 years ago

“SCAMMER DO NOT BUY! Takes money and doesn't send product check out trustpilot for other reviews”

Helpful Report

Posted 6 years ago

“Still not received product after almost 2 weeks!”

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Posted 6 years ago

“Still waiting for my order!!!!!!!!”

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Posted 6 years ago

“Headphones are not good at all. They don’t work properly and die quickly. One head phone is louder than the other. Did not come in appropriate packaging Royal Mail has to repack it! Not good AVOIDDDDDDD!!!!”

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Posted 6 years ago

“I am writing to say how disappointed I am with your service. I am resisting posting anything on your Facebook advert but if I don’t get a reply to this email I will have to. I ordered 2 Airbuds on your site which stated they would be delivered by the 24th April. I wouldn’t have ordered them if it hadn’t said that. I ordered 2, one for my sons birthday on the 24th April, one for my daughters on the 2nd May. I hadn’t heard anything about delivery before the 24th so I contacted you and was told they were on their way. One pair only arrived , a day late on the 25th. I contacted you about the other pair and was told it had been sent. It obviously hadn’t been sent as it still hasn’t arrived! I was told to reorder one but was given a voucher code so I wouldn’t be charged. I ordered them on the 26th April and finally received a confirmation on the 29th to say they were on their way. They still haven’t arrived. Basically I ordered 2 pairs for my children’s birthdays. One arrived a day late and one still hasn’t arrived and it’s my daughters birthday today. To make matters worse the pair that has arrived aren’t working. The left air bud isn’t working. We have tried everything recommended in the instructions numerous times and it still isn’t working.”

Helpful Report

Posted 6 years ago

“Definitely not worst it! Customer care inexistant who ask you to wait over and over. 39.99 pounds wasted as I bought the Apple AirPods later on. Now the website is "403 Forbidden".”

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Posted 6 years ago

“I am disappointed in you I have a problem with your goods sent 3 emails with no reply so have returned. Today I have received 2 review requests”

Helpful Report

Posted 6 years ago

“No item delivered, no response from email enquiries and they have the cheek to email me to do a review as a happy customer. Very bad negative vibe from this organisation. Makes me wonder now if I've been scammed!! REQUESTED A REFUND. DO NOT USE.”

Helpful Report

Posted 6 years ago

“Product doesn’t work. The cheapest, poorest quality item I’ve ever ordered. The ear pods don’t connect and power off every time you try. I have emailed customer support for a refund but there has been no response. Will be going to my card issuer to get my money back!”

Helpful Report

Posted 6 years ago

“Got a faulty or bad battery that goes from 100% to 10 in under 1 minute and that’s without any exaggeration”

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Posted 6 years ago

“Don’t waste your money on these headphones! They die very quickly.”

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Posted 6 years ago

“Not received purchase from 16 days ago,also tracking just shows purchase leaving to go to the airport”

Helpful Report

Posted 6 years ago

“One earpod will not hold charge at all. Lasts 10 minutes maximum. Emailed customer support and have yet to have a response.”

Helpful Report

Posted 6 years ago

“Bought for my daughter and they were not working so emailed and explained that I would like to return them.my response was that they would send out another set immediately,I never recieved anything.”

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Posted 6 years ago

“Goods never arrived”

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Posted 6 years ago

“It took 6 months to arrive and only 1 EarPod worked, I was promised replacements that never turned up! Dreadful!”

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Posted 6 years ago

Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com

Posted 6 years ago

“Paid for but never received Not happy with company at all Mrs Janet Webley”

Helpful Report

Posted 6 years ago

“Ear buds never arrived and no reply to several emails requesting where they were Disgraceful service!!!!!!”

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Posted 6 years ago

“Bought 1 white 1 black for my sons.. the white are great the black set one hasn’t worked since they come out of the box xmas day., did email but didn’t get a reply”

Helpful Report

Posted 6 years ago

Hub.com is rated 2.1 based on 764 reviews