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Hub.com Reviews

2.1 Rating 743 Reviews
25 %
of reviewers recommend Hub.com
2.1
Based on 743 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 13%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Hub.com Reviews
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Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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we can only synch one ear bud - not both we want a replacement sent asap
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Posted 6 years ago
Bought 2 pairs, the sound kept alternating between each headphone.
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Posted 6 years ago
Was not good.
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Posted 6 years ago
I am actually planning on returning the earphones as I cannot make them work properly. They don’t seem to pair properly.
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Posted 6 years ago
One headphone does not work
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Posted 6 years ago
I have,at last, managed to connect and pair my ear pods to my tablet. Charging wasn't easy either? Am devestated to find that the charge only lasted for 10 minutes!! I have totally wasted my money. How do I manage a return?
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Posted 6 years ago
In the advert for the ear pods it said you could get a full refund if the item was returned within 30 days. I have contacted them twice to request details of their returns procedures and had no response. Not received refund yet so can’t complete second question, although it’s very likely to be over 14 days.
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Posted 6 years ago
Promised the product. Then ant refund and cancelled my order with no explanation
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Posted 6 years ago
Ordered on 25 February 2019 and they have still not arrived so I am thinking this is just a con as they have taken payment but not supplied the goods
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Posted 6 years ago
Can not synchronise for bilateral sound Bigger in size in comparison to what is advertised Waste of money throw them away
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Posted 6 years ago
The service was excellent but unfortunately the product doesn’t work. Even more unfortunately I’ve thrown all packaging and details out. So I’ll just have to live with this fact. Thanks.
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Posted 6 years ago
Order over a month ago still not got it and not replying to my message I send
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Posted 6 years ago
I didn’t receive my order and I still haven’t received my refund £15
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Posted 6 years ago
The ear phones will not hold any charge and will not pair with blue tooth. I am disgusted as I would guess these are either faulty goods or knock off goods. One big con!
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Posted 6 years ago
I received my i7pro 3 days ago and all that was in the box was the charging cable. I emailed you 2 days ago explaining this and have heard no response. I am very disappointed with the lack of response response and hope I don’t have to take this matter up with a third party
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Posted 6 years ago
I can only get sound from one earbud at a time not both together. I have left a message on your site but as yet have not received a reply only this review page. This is why so far I have rated so low.
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Posted 6 years ago
I have for asked for a returns label as they will syn singularly but not as a pair
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Posted 6 years ago
I am trying to return the product it is faulty I have NO response Very unhappy
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Posted 6 years ago
The product came dirty, and the earphone quality is very poor, only one earphone works at the time. I’m very disappointed in the product.
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Posted 6 years ago
Obviously you have not checked your emails. I have sent you one last Friday (08/03/19). I have not received my order to date despite being told it was delivered! I am most unhappy with your service and will be following it up. I await your reply ASAP. R. M. Doran
Helpful Report
Posted 6 years ago
Hub.com is rated 2.1 based on 743 reviews