Hub.com Reviews

Name: Hub.com
Rating: 2.05

2.1 Rating 764 Reviews

24 %

of reviewers recommend Hub.com

2.1

Based on 764 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Hub.com 1 star review on 22nd August 2026

Kathryn D. Woodrum

Hub.com 1 star review on 20th February 2026

Sebastian

Hub.com 1 star review on 9th October 2025

Sharon Rogers

Whatsapp Number: +1 (326) 209-0325 Help Me Recover My Lost Investments

Mark

Hugo C. Goodwin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Obviously you have not checked your emails. I have sent you one last Friday (08/03/19). I have not received my order to date despite being told it was delivered! I am most unhappy with your service and will be following it up. I await your reply ASAP. R. M. Doran”

Helpful Report

Posted 7 years ago

“I have received nothing from this company regarding the message I wrote saying the earphones are faulty. I would not recommend buying from this company My previous email below. Hi I have already sent an email regarding the earphones, as they don;t work properly. They both connect to my ipad, but only work separately, I can not make them both work at the same time. The instructions are so small it is impossible for me to read them. Please send an electronic version of the instructions in english so I can print them out.”

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Posted 7 years ago

“Total rubbish. Cannot pick up speech at all. Don't waste your money.”

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Posted 7 years ago

“I am still waiting for you to come back to me as I require a refund as one of my EarPods are not working. No-one so far has come back to me. Regards Jackie”

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Posted 7 years ago

“I ordered my head phones one month ago and they still haven’t arrived”

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Posted 7 years ago

“This item never turned up !!!! no reply from emails or refund given AVOID”

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Posted 7 years ago

“Will be contacting you on Monday to arrange a return and full credit, not fit for purpose as the saying goes...”

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Posted 7 years ago

“I ORDERED THEE IPODS ON 24TH JANUARY AND HAVE STILL NOT RECEIVED THEM.”

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Posted 7 years ago

“Showed as being a “wrap around” Arrived weeks later. Appears to be a very cheap plastic rear screen WOULD NOT RECOMMEND”

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Posted 7 years ago

“Ordered on Jan 24, it is now March 5 and still no shipping details. Also emailed support but no response. Will be telling my credit card company that this is a scam shortly.”

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Posted 7 years ago

“Ordered ear buds 7 th February still waiting for order if I would have known it was going to take this long I would have purchased elsewhere”

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Posted 7 years ago

“Been three weeks and still not here”

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Posted 7 years ago

“I still have not received my order!?”

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Posted 7 years ago

“Still not received two three months after ordering !!!!”

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Posted 7 years ago

“Item not received as at March 4th”

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Posted 7 years ago

“I would review them but I'm still waiting for the delivery! So, so slow!”

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Posted 7 years ago

“Ordered ear buds 11.01.2019. Not received. Notified 11.02.2019 that a refund was processed-no explanation why. Refund still no5 received as of 19.02.2019. Shocking.”

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Posted 7 years ago

“My Order was cancelled by them and they said they would refund but no refund received to date. No response to emails. Sent to trading standards. Do not waste your time and money.”

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Posted 7 years ago

“Hopeless. No communication. No service. No goods. Give this company a very wide birth.”

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Posted 7 years ago

“Ordered, but never delivered!”

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Posted 7 years ago

Hub.com is rated 2.1 based on 764 reviews