Login
Start Free Trial Are you a business? Click Here

Hub.com Reviews

2.1 Rating 762 Reviews
25 %
of reviewers recommend Hub.com
Company Reviews Product Reviews
111
 Questions Metrics
2.1
Based on 762 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 13%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Hub.com Reviews
Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A Davidson
Verified Reviewer
“Awful, product terrible and customer service non existent. They say you get what you pay for but In this instance that does not apply. These AirPods are worthless. Avoid at all costs.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Have not received the goods yet, so Is very difficult to write an accurate review for you.”
Helpful Report
Posted 6 years ago
Alex Behra
Unverified Reviewer
“Left ear bud stopped working after 3 days”
Helpful Report
Posted 6 years ago
Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com
Posted 6 years ago
Aaron Moffett
Unverified Reviewer
“Hi I placed the order last Monday and received a text message confirming that the package had been shipped on Wednesday, It is now Monday and I have not received the package or any further update on the delivery from either i7pro or Royal Mail !! Not sure what has happened. Can you confirm when the package will arrive ? It is hard for me to write a review on a package I have not received.”
Helpful Report
Posted 6 years ago
Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com
Posted 6 years ago
Anonymous
Verified Reviewer
“The ear buds wont charge beyond 10% and the left keeps disconnecting cannot contact company phone number not available.”
Helpful Report
Posted 6 years ago
Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com
Posted 6 years ago
Anonymous
Unverified Reviewer
“Would be no stars if there was a choice. Stay away from buying from this company.”
Helpful Report
Posted 6 years ago
Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com
Posted 6 years ago
Anonymous
Unverified Reviewer
“Couldn't get a refund for overpriced knock off”
Helpful Report
Posted 6 years ago
Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com
Posted 6 years ago
Anonymous
Unverified Reviewer
“My left earphone dies every 20 min”
Helpful Report
Posted 6 years ago
Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com
Posted 6 years ago
#6962
Verified Buyer
“Absolute disgrace of a service. Received the wrong item and left 5 emails to which I received no reply but they still have the audacity to ask for reviews. Will never be using this company’s service again.”
Helpful Report
Posted 6 years ago
Hello please contact us on support@i7pro.com
Posted 6 years ago
#6937
Verified Buyer
“I have a problem with the product. I have attempted to contact you, to try to resolve this by requesting a new pair of AirPods and a returns label to send the faulty ones back, you have failed to respond. Not very good PR. The product works properly for only a couple of minutes and when it does it's very good hence wanting a replacement. Sadly I have been forced into trying to get a refund.”
Helpful Report
Posted 6 years ago
Hello please contact us on support@i7pro.com
Posted 6 years ago
Anonymous
Verified Buyer
“Useless product, useless information, useless company”
Helpful Report
Posted 6 years ago
#7245
Verified Buyer
“Ear buds not charging above 10% and left one disconnecting very poor and cannot contact seller.”
Helpful Report
Posted 6 years ago
Stephanie Kilgallon
Verified Reviewer
“I ordered earpods at a cost of £39.99 from this company last October but despite several emails between myself and JACOB ADEDOKUN I have not received the goods or a refund. Do not deal with this man or his company.”
Helpful Report
Posted 6 years ago
#6397
Verified Buyer
“Threw in the bin where they belong, cheap case fell apart, could never take them out as my hair and beanie would constantly set off the sensor pausing, skipping or even turn the earphones off. Not only that, there was a consistent issue right out the box where one ear would never play any sound even tho it's on and the manual gave no fix so you'll have to sit for hours messing around with the things till it eventually works. For the price the sound quality is terrible, little bass and screams cheap. Avoid at all costs”
Helpful Report
Posted 6 years ago
Steven Jenkins
Verified Buyer
“I want to return these and have a refund. I have contacted you four times with no response!!!!”
Helpful Report
Posted 6 years ago
#6637
Verified Buyer
“I am still waiting for my delivery as i have been since the 25th Feb. I have emailed to see where they are and I haven’t heard back since sending my reference number”
Helpful Report
Posted 6 years ago
#6722
Verified Buyer
“I wish to have a refund coz they broken already after 2 days”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I ordered AirPod Pro the left one wasn’t working I emailed it to return it nobody answered worst service ever.”
Helpful Report
Posted 6 years ago
#6487
Verified Buyer
“I am still waiting for it to arrive. Ordered 27th January told on 29th it was on its way and still not arrived on the 11th March. Sent emails asking about it and still waiting for a response. I just want my money back”
Helpful Report
Posted 6 years ago
#6626
Verified Buyer
“Where to start! Usually, I wouldn't leave a comment even if I haven't received a standard service as things do go wrong on occasions which is fair enough. However, on this occasion dealing with i7pro, was the worst experience I ever had! My issues with the company has been since day one. On the 24th of February, I emailed the seller and requested further information, on the product and never received any response! This should have been the point where I should've have decided to withdraw my interest and never proceed with the purchase. However, I made the mistake and did purchase the earpods as I wanted them for my wife. After the purchase, I emailed i7pro at least, on 3 separate occasions enquiring about the ear pods and took 8 days, for the company to reply back. Jacob who wrote back, sent me a copy of my order which I already had and advised it will be delivered soon but with no estimated date. Eventually, on the 6th of March, I received the earpods but guess what! The box was scratched, damaged, no instructions were included, no charging cables and nor the adjustable earpiece were included either. on the 7th of March, I emailed back enquiring about the condition of the earpods , and I received an email, from Jacob, on the 8th of March, apologising and advising that, I might have been sent a returned (used) ones and a refund will be issued straight away! I emailed back on the same date and requested further information on when the refund will likely to be and if I need to do anything from my end and so far, I am still awaiting for an answer! Personal opinion, don't waste your time or breath. it's not worth the hassle. The same earpods can be purchased from wowcher "BRAND NEW" for £38.95!”
Helpful Report
Posted 6 years ago
Hub.com is rated 2.1 based on 762 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request