Name: Hub.com
Rating: 2.05

“I have received damaged item from my next house delivered wrong address, Very disappointed to the service Thanks”

Posted 6 years ago

Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com

Posted 6 years ago

“The earphones weren’t charging so it wasn’t worth the money”

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Posted 6 years ago

“Awful, product terrible and customer service non existent. They say you get what you pay for but In this instance that does not apply. These AirPods are worthless. Avoid at all costs.”

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Posted 6 years ago

“Have not received the goods yet, so Is very difficult to write an accurate review for you.”

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Posted 6 years ago

“Left ear bud stopped working after 3 days”

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Posted 6 years ago

Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com

Posted 6 years ago

“Hi I placed the order last Monday and received a text message confirming that the package had been shipped on Wednesday, It is now Monday and I have not received the package or any further update on the delivery from either i7pro or Royal Mail !! Not sure what has happened. Can you confirm when the package will arrive ? It is hard for me to write a review on a package I have not received.”

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Posted 6 years ago

Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com

Posted 6 years ago

“The ear buds wont charge beyond 10% and the left keeps disconnecting cannot contact company phone number not available.”

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Posted 6 years ago

Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com

Posted 6 years ago

“Would be no stars if there was a choice. Stay away from buying from this company.”

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Posted 6 years ago

Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com

Posted 6 years ago

“Couldn't get a refund for overpriced knock off”

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Posted 6 years ago

Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com

Posted 6 years ago

“My left earphone dies every 20 min”

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Posted 6 years ago

Hi, We appreciate you taking the time to leave a comment. We're really sorry to hear you had a bad experience with our company, Please contact us on support@i7pro.com to get the issue resolved Many thanks i7pro.com

Posted 6 years ago

“Absolute disgrace of a service. Received the wrong item and left 5 emails to which I received no reply but they still have the audacity to ask for reviews. Will never be using this company’s service again.”

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Posted 6 years ago

Hello please contact us on support@i7pro.com

Posted 6 years ago

“I have a problem with the product. I have attempted to contact you, to try to resolve this by requesting a new pair of AirPods and a returns label to send the faulty ones back, you have failed to respond. Not very good PR. The product works properly for only a couple of minutes and when it does it's very good hence wanting a replacement. Sadly I have been forced into trying to get a refund.”

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Posted 6 years ago

Hello please contact us on support@i7pro.com

Posted 6 years ago

“Useless product, useless information, useless company”

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Posted 6 years ago

“Ear buds not charging above 10% and left one disconnecting very poor and cannot contact seller.”

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Posted 6 years ago

“I ordered earpods at a cost of £39.99 from this company last October but despite several emails between myself and JACOB ADEDOKUN I have not received the goods or a refund. Do not deal with this man or his company.”

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Posted 6 years ago

“Threw in the bin where they belong, cheap case fell apart, could never take them out as my hair and beanie would constantly set off the sensor pausing, skipping or even turn the earphones off. Not only that, there was a consistent issue right out the box where one ear would never play any sound even tho it's on and the manual gave no fix so you'll have to sit for hours messing around with the things till it eventually works. For the price the sound quality is terrible, little bass and screams cheap. Avoid at all costs”

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Posted 6 years ago

“I want to return these and have a refund. I have contacted you four times with no response!!!!”

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Posted 6 years ago

“I am still waiting for my delivery as i have been since the 25th Feb. I have emailed to see where they are and I haven’t heard back since sending my reference number”

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Posted 6 years ago

“I wish to have a refund coz they broken already after 2 days”

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Posted 6 years ago

“I ordered AirPod Pro the left one wasn’t working I emailed it to return it nobody answered worst service ever.”

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Posted 6 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Hub.com Reviews

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