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Hub.com Reviews

2.1 Rating 743 Reviews
25 %
of reviewers recommend Hub.com
2.1
Based on 743 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 13%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Returns & Refunds
Refunds Process
Difficult
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Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Where to start! Usually, I wouldn't leave a comment even if I haven't received a standard service as things do go wrong on occasions which is fair enough. However, on this occasion dealing with i7pro, was the worst experience I ever had! My issues with the company has been since day one. On the 24th of February, I emailed the seller and requested further information, on the product and never received any response! This should have been the point where I should've have decided to withdraw my interest and never proceed with the purchase. However, I made the mistake and did purchase the earpods as I wanted them for my wife. After the purchase, I emailed i7pro at least, on 3 separate occasions enquiring about the ear pods and took 8 days, for the company to reply back. Jacob who wrote back, sent me a copy of my order which I already had and advised it will be delivered soon but with no estimated date. Eventually, on the 6th of March, I received the earpods but guess what! The box was scratched, damaged, no instructions were included, no charging cables and nor the adjustable earpiece were included either. on the 7th of March, I emailed back enquiring about the condition of the earpods , and I received an email, from Jacob, on the 8th of March, apologising and advising that, I might have been sent a returned (used) ones and a refund will be issued straight away! I emailed back on the same date and requested further information on when the refund will likely to be and if I need to do anything from my end and so far, I am still awaiting for an answer! Personal opinion, don't waste your time or breath. it's not worth the hassle. The same earpods can be purchased from wowcher "BRAND NEW" for £38.95!
Helpful Report
Posted 5 years ago
I have not had the item from you, I have sent a number of emails to no reply. Within days of me ordering the item it came down by $100 and as I’ve not had the item I can’t return it within the timeframe. This is by far the worst company in the world. A month later and I still don’t have the item and now requested via PayPal for a full refund. Do not use these at all.
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Posted 5 years ago
Constantly loosing connectivity, I asked about sending them back and was told I wasn't putting them in my ear correctly??? Don't waist your money
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Posted 5 years ago
Unfortunately I do not know how good the airbuds are as they didn’t arrive? They were meant to arrive 3-5 days. Day 6 still nothing, I cancelled my order as was traveling & they did get back to me straight away to confirm a refund. Which I guess is a positive. Shame as I really wanted to take the airbuds traveling with me.
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Posted 5 years ago
The product is fake.
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Posted 5 years ago
Really not impressed with these atall!! They do not even last 1 hour at the gym though its says it should last several. When they charge one charges up more than the other so you end up with one ear piece working that doesn't even last! The charging wire has completely come apart and i can no longer use these. I thought they were a good price but expected them to actually work properly. I haven't had them long atall either! Really would NOT recomend these!!!
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Posted 5 years ago
Compatibility and sound quality is very poor with my phone an IPhone 11pro
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Posted 5 years ago
15 days later and no deliver even though paid for 3-5 days, all emails being ignored! Avoid company at all costs
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Posted 5 years ago
PLease DON'T buy!!! these are huge and don't work
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Posted 6 years ago
Still waiting for the refund!
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Posted 6 years ago
I bought a headset two months ago and I paid the amount But i did not receive the earphone and not return of money This way this company is fake I warn everyone to deal with it
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Posted 6 years ago
Never received the goods
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Posted 6 years ago
Biggest scam. I never received my ear pods and none of my email was responded back.
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Posted 6 years ago
Absolutely awful did not work. Returned the goods still waiting for a refund
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Posted 6 years ago
The i7Pro is not a good product, I will be surprised if the company which created this i7pro has an R&D ( research and development ) department. Because in my opinion, NO ONE HAS TRIED the product before selling them! First well aways to big fit in anyone hear, both ears don't work together, many more. Will not recommend to anyone, just a waste of time and money to send it back!!!
Helpful Report
Posted 6 years ago
I HAVE NOT RECEIVED MY ITEM THAT I ORDERED, I’V EMAILED YOUR COMPANY AND WITH NO RESPONSE. WOULD SOME GET BACK YO ME PLEASE OR REFUND MY MONEY. KIND REGARDS Alfred
Helpful Report
Posted 6 years ago
Only one side works even after several experts tried to make them both work and after using online guidance. Bad sound too in the one which did work.
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Posted 6 years ago
Ordered i7Pro in January , it’s now April and no sign of item and no replies to emails
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Posted 6 years ago
My item not working My item I rutted and not refund given?
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Posted 6 years ago
Utter waste of money. Only one of the pods works.
Helpful Report
Posted 6 years ago
Hub.com is rated 2.1 based on 743 reviews