Hub.com Reviews

Name: Hub.com
Rating: 2.09

2.1 Rating 739 Reviews

25 %

of reviewers recommend Hub.com

2.1

Based on 739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

Write Your review

Tell us how Hub.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mark

Hugo C. Goodwin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product arrived within 1 week even with the lock down on would reccomend to anyone.”

Helpful Report

Posted 5 years ago

“Headphones are not good at all. They don’t work properly and die quickly. One head phone is louder than the other. Did not come in appropriate packaging Royal Mail has to repack it! Not good AVOIDDDDDDD!!!!”

Helpful Report

Posted 5 years ago

“This is my first pair of Airbuds and wasn't expecting to much from them as they were only £24 . Have to say I'm pleasantly surprised at how fantastic they are . Ordering and delivery was quick and simple , as was charging and set up . I use them every day when I go for a brisk walk and they are super comfy and don't move about at all . The sound quality is perfectly fine and over all they are great value for money. I have used them for 6 hours so far and still plenty of battery life left . Very happy with this product and can recommend them to others.”

Helpful Report

Posted 5 years ago

“The new ear phones have pretty average sound quality and sometimes cut out for a split second. If I touch them to push them into me ear a little bit more they either switch off or disconnect. The battery life is quite short and I am overall disappointed in them and find I hardly use them as my older earphones are so much better.”

Helpful Report

Posted 5 years ago

“Great sound also fit into my ears perfect for running delighted so far”

Helpful Report

Posted 5 years ago

“I am writing to say how disappointed I am with your service. I am resisting posting anything on your Facebook advert but if I don’t get a reply to this email I will have to. I ordered 2 Airbuds on your site which stated they would be delivered by the 24th April. I wouldn’t have ordered them if it hadn’t said that. I ordered 2, one for my sons birthday on the 24th April, one for my daughters on the 2nd May. I hadn’t heard anything about delivery before the 24th so I contacted you and was told they were on their way. One pair only arrived , a day late on the 25th. I contacted you about the other pair and was told it had been sent. It obviously hadn’t been sent as it still hasn’t arrived! I was told to reorder one but was given a voucher code so I wouldn’t be charged. I ordered them on the 26th April and finally received a confirmation on the 29th to say they were on their way. They still haven’t arrived. Basically I ordered 2 pairs for my children’s birthdays. One arrived a day late and one still hasn’t arrived and it’s my daughters birthday today. To make matters worse the pair that has arrived aren’t working. The left air bud isn’t working. We have tried everything recommended in the instructions numerous times and it still isn’t working.”

Helpful Report

Posted 5 years ago

“Definitely not worst it! Customer care inexistant who ask you to wait over and over. 39.99 pounds wasted as I bought the Apple AirPods later on. Now the website is "403 Forbidden".”

Helpful Report

Posted 5 years ago

“These are really good - easy to set up and comfortable ! Good value for money too. I’m using with iphone11”

Helpful Report

Posted 5 years ago

“Very happy good quality good value”

Helpful Report

Posted 5 years ago

“I am disappointed in you I have a problem with your goods sent 3 emails with no reply so have returned. Today I have received 2 review requests”

Helpful Report

Posted 5 years ago

“Reliable. The delivery was made to my address as scheduled. I am strongly recommend people to buy stocks from this company. Good value for money. Olu Samson.”

Helpful Report

Posted 5 years ago

“No item delivered, no response from email enquiries and they have the cheek to email me to do a review as a happy customer. Very bad negative vibe from this organisation. Makes me wonder now if I've been scammed!! REQUESTED A REFUND. DO NOT USE.”

Helpful Report

Posted 5 years ago

“No complaints about delivery time. The product isn’t very good in that the sound quality is poor and the pods haven’t yet been charged to 100%. The left and right pods differ in amount of charge. I paid £29.99 which I would say is at Lea I’ve what they should actually cost. Can’t believe the original price was £179.99, dearer than Apple’s product. My Apple wired earphones are far superior in quality. I only wanted these EarPods to listen to audiobooks so they’re ok for that”

Helpful Report

Posted 5 years ago

“Product doesn’t work. The cheapest, poorest quality item I’ve ever ordered. The ear pods don’t connect and power off every time you try. I have emailed customer support for a refund but there has been no response. Will be going to my card issuer to get my money back!”

Helpful Report

Posted 5 years ago

“Got a faulty or bad battery that goes from 100% to 10 in under 1 minute and that’s without any exaggeration”

Helpful Report

Posted 5 years ago

“Fast delivery”

Helpful Report

Posted 5 years ago

“Don’t waste your money on these headphones! They die very quickly.”

Helpful Report

Posted 5 years ago

“Not received purchase from 16 days ago,also tracking just shows purchase leaving to go to the airport”

Helpful Report

Posted 5 years ago

“You get what you pay for. Quality is good but not great and the case is hard to charge, therefore minimises the use of the headphones.”

Helpful Report

Posted 5 years ago

“One earpod will not hold charge at all. Lasts 10 minutes maximum. Emailed customer support and have yet to have a response.”

Helpful Report

Posted 5 years ago

Hub.com is rated 2.1 based on 739 reviews