“I bought a second hand kite. They checked the kite before purchase and give a garanty of 1 year. This an amazing shop to buy kitestuff! They help you very well in the physical shop as well on the website.”
“I have ordered already many items here. Very good customer service. I had received a new board that was scratched probably because of the transport, they made the replacement within the week. Trustworthy.”
“Recentelijk plaatste ik per ongeluk een bestelling voor een wetsuit in kindermaat. Wat me meteen opviel, was de proactieve benadering van het team.
Na mijn bestelling namen ze de moeite om me te bellen en te informeren of de maat van het wetsuit wel correct was. Dit was een aangename verrassing, aangezien ik zelf over het hoofd had gezien dat ik mogelijk de verkeerde maat had gekozen. Het team bij Icarus was uiterst opmerkzaam en behulpzaam.
De bestelling arriveerde op tijd, en het wetsuit was van uitstekende kwaliteit Bedankt, Icarus Webshop, voor de geweldige service!”
“I recently ordered a kite helmet from Icarus, and the entire process was incredibly smooth. Even when I realized I had mistakenly ordered the wrong size, their customer service was outstanding. They promptly sent me a replacement in the correct size without any hassle.
I was impressed by the level of professionalism and customer-friendliness displayed by the team at Icarus. Their commitment to providing helpful advice and ensuring customer satisfaction is truly commendable. Based on this positive experience, I can confidently say that Icarus has won me over as a customer, and I will for sure be returning for future purchases. Five stars!”
