Ideal World Reviews

“ Took my money when I phoned today couldn't supply kumkamadi face cream because it is out of stock but still showing on line need a full refund and then some really annoyed. ”

“ He said phone is and we will refund you . ”

“ He said phone is and we will refund you . ”

“ Customer service methods of addressing refunds ridiculous. Answer to message about refund sparks a case number as a reference. Any further messages about refunds prompt more case numbers or even conflicting replies which say refunds have been made - will be made - item has not been received in the company -. It does not help speaking to a member of staff or trying 'chat with someone' - nobody there! ”

“ It’s gone back and I’m waiting for a refund. ”

“ The plus is that the refund went through smoothly and return postage was paid. ”

“ If they can take your money Why can't they refund it. ”

“ Once they eventually got back to me, they said that they had received my return and we’re going to refund my money…Which they did. ”

“ Purchased sunglasses they arrived very poor quality £62.00 so I returned them via asda to you this was a week before they went into administration, they must have known they in were difficulties but carried on selling goods regardless,so I don't expect I'll see my refund. It's time something was done about companies still trading when they are in dire straits disgusting. ”

“ Ordered a tower vl30 plus what arrived a tower vl30.The model was not the one shown on the TV. Contacted customer services who said the would get the item picked up via every who found the bar code sent was not valid. I have now sent it via asda toyou.watch this space to see if I get a refund....Do not need all this messing about...never again. ”