Ideal World Reviews

1.5 Rating 347 Reviews
F
Happiness Grade
F

Refund - Difficult

24.00%
Industry Average
It’s gone back and I’m waiting for a refund.
posted 3 weeks ago - Anonymous
The plus is that the refund went through smoothly and return postage was paid.
posted 1 month ago - Anonymous
If they can take your money Why can't they refund it.
posted 3 months ago - R
Once they eventually got back to me, they said that they had received my return and we’re going to refund my money…Which they did.
posted 5 months ago - RD
Purchased sunglasses they arrived very poor quality £62.00 so I returned them via asda to you this was a week before they went into administration, they must have known they in were difficulties but carried on selling goods regardless,so I don't expect I'll see my refund. It's time something was done about companies still trading when they are in dire straits disgusting.
posted 8 months ago - Colin Varney
Ordered a tower vl30 plus what arrived a tower vl30.The model was not the one shown on the TV. Contacted customer services who said the would get the item picked up via every who found the bar code sent was not valid. I have now sent it via asda toyou.watch this space to see if I get a refund....Do not need all this messing about...never again.
posted 1 year ago - Anonymous
No Warranty, No Refund, No Intention to Compensate me.
posted 1 year ago - Leslie David
Avoid like the plague! They charge you to contact them! They don't respond to e mails, their products are sub standard, cheaper and better on e Bay. They don't care, their presenters talk a good story but in my opinion you don't get what you promise and if you want a refund, forget it!
posted 1 year ago - Anonymous
An absolute awful company! I have sent a faultyRadley bag back and still waiting for nearly two month and still do not have a refund, they have £143 to return and no refund. I would avoid them. I have contacted Resolver but still waiting!
posted 1 year ago - Cinzia Patrignani-Press
An absolute awful company! I’m Now waiting for nearly two month and still do not have a refund, they have £269 of mine and no refund. I would avoid them
posted 1 year ago - Anonymous