Ideal World Reviews

“ I bought the microwave toastie..2 as a better deal. The toastie is rubbish. I asked for a refund but was told was past the return date by 2 days. One is still sealed in box sitting in a cupboard. Waste of money of £50 + ”

“ Bought the Bliss & Beyond ROBOT VACUUM CLEANER Absolutely useless, returned It but then it was sent back to me, IDW claimed there was nothing wrong with it and wouldn't give refund because I had tried it. They say on the program try it for 30 days if not satisfied return it. ”

“ Took my money when I phoned today couldn't supply kumkamadi face cream because it is out of stock but still showing on line need a full refund and then some really annoyed. ”

“ He said phone is and we will refund you . ”

“ He said phone is and we will refund you . ”

“ Customer service methods of addressing refunds ridiculous. Answer to message about refund sparks a case number as a reference. Any further messages about refunds prompt more case numbers or even conflicting replies which say refunds have been made - will be made - item has not been received in the company -. It does not help speaking to a member of staff or trying 'chat with someone' - nobody there! ”

“ It’s gone back and I’m waiting for a refund. ”

“ The plus is that the refund went through smoothly and return postage was paid. ”

“ If they can take your money Why can't they refund it. ”

“ Once they eventually got back to me, they said that they had received my return and we’re going to refund my money…Which they did. ”