Ideal World Reviews

1.6 Rating 346 Reviews
F
Happiness Grade
F

Returns - Difficult

25.00%
Industry Average
Returned parcel to TJC tracked and delivered Ideal World/TJC have the same returns Dept shopping channels leave alone BIG NIO NO
posted 4 months ago - Murry MCCLOY
My return parcel as far as I am is being held at the Asda to you depot as it can't access Ideal World to take back the returns.
posted 9 months ago - Anonymous
Bought a firetrap Mens jacket in October after 3times zipping up the jacket the zip is faulty got a ten pound voucher to compensate for a £50 pound jacket as it is five days after returns policy. Disgusted with the quality do not buy
posted 1 year ago - Anonymous
Quick To take your money slow in returns.
posted 2 years ago - Penny Shatford
Bengaline superstrech Cropped Trousers. Get the size right! Size Medium measures 27 inches which is a size 10 not 28-31 as quoted on the website. The longer bengaline are the correct measurements for size medium. Check before sending to customers. I will contact customer services to get a postal refund as there s no label for free Asda returns either! Very poor and disappointing service!
posted 2 years ago - Cinzia Patrignani-Press
Returnned a phone which had no returns note in the package which i did state this in the email i sent.
posted 3 years ago - Anonymous
I bought the Krups coffee machine for… I bought the Krups coffee machine for £905.48 inc. postage When the coffee machine arrived it had already been used, it was dirty and coffee came out in the initial rinse. They allow you to keep the item for 28 days before returning them and normally companies that do this then sell the returned goods cheaper through selling sites as catalogue returns or used but clearly Ideal World sell them back onto new customers at full price sith no idea where they have been or what use they have had I contacted Ideal World who said sorry and arrange to pick up the parcel, the courier did not come so Ideal World asked me to take another day off work to await yet another courier and then they will very kindly give me a refund 10 days after it is back in their warehouse
posted 4 years ago - Anonymous
I bought the Krups coffee machine for… I bought the Krups coffee machine for £905.48 inc. postage When the coffee machine arrived it had already been used, it was dirty and coffee came out in the initial rinse. They allow you to keep the item for 28 days before returning them and normally companies that do this then sell the returned goods cheaper through selling sites as catalogue returns or used but clearly Ideal World sell them back onto new customers at full price sith no idea where they have been or what use they have had I contacted Ideal World who said sorry and arrange to pick up the parcel, the courier did not come so Ideal World asked me to take another day off work to await yet another courier and then they will very kindly give me a refund 10 days after it is back in their warehouse
posted 4 years ago - Dazzler
Ideal World advertises easy returns and refunds.
posted 4 years ago - David Burditt
It advertises easy returns and refunds. I have been waiting for 3wks for my refund, and still no sign. My return parcel apparently went missing en route, this is the third time this has happened,on each occasion I had to send a pic of my returns receipt. I order quite a bit from this shopping channel, but not any more.
posted 5 years ago - Anonymous